Associate Director of Sales

Full-Time

Los Angeles Hotel

From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.

Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.

The Associate Director of Sales has direct oversight of the sales operations of the hotel. The ADOS and DOSM are a team with responsibility to maximize profit, expand business relationships with targeted prospects and large clients; Develops and implements strategy, sales plan, budgets, and forecasts for overall business development, oversee group and transient sales.

• Manage all aspects of the sales division. Provide a strategic vision for maximum hotel sales generation and optimal revenue growth.
• Lead a sales team and create an environment where talented, win-driven professionals are excited to join, learn, exceed their best and advance. Lead by modeling the way, by empowering, and coaching throughout the employment life cycle.
• Effectively channel your knowledge of the competitive landscape. Assess the effectiveness of company programs to determine optimum revenues.
• Forge relationships and build rapport. Cultivate, enhance, and leverage external and internal relationships to elevate hotel and market share awareness and drive business.
• Collaborate with Finance to ensure the sales plan is on budget to meet or exceed revenue expectations and profit goals.
• Generates and develops new business to meet specified goals.
• Maintains and nurtures new and existing client relationships.
• Manages consistent growth within client base.
• Develops customer relations including but not limited to sales leads, research, cold calling, qualifying leads, developing leads, and customer service.
• Maintains and develops client relations for new and larger established existing customers, assuring all existing customers are contacted regularly to ensure customer satisfaction and develop need-based marketing relations.
• Develops and implements a sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts.
• Seeks and creates opportunities to expand business with current clients identifies further business needs and develops and presents solutions.
• Grows existing accounts and prospective clients to full potential and generates maximum revenue on a long-term basis.
• Attending conventions, conferences, and trade shows as needed; prepares post-event reports and analysis.
• Regularly interact with executives of major and prospective clients.
• Manages the preparation and implementation of sales and business development plans, sales forecasts, and strategies.
• Formulates the overall objectives and strategy to develop a high-value relationship within all targeted areas of the accounts.
• Understands prospective client’s culture, product portfolio, competitive position, financial state, investment plan, organization structure and key decision makers.
• Functions as liaison between client companies and operations staff.
• Attend designated meetings
• Follow up on assignments given by the Diector of Sales & Marketing
• Performs other related duties as assigned by management.

• • Bachelor’s Degree or equivalent experience.
  • Three (3) years current experience as a Senior Sales Manager at a 4-Star hotel, focusing on Group.
  • Knowledge and experience in sales solicitation, account management, closing, and sales administrative tasks.
  • Operationally savvy
  • High level executive analytical skills and ability to gauge outcomes, pivoting as needed
  • Knowledge of accommodating room capacities.
  • Knowledge of styles of room set-ups, standard equipment involved and proper handling of same.
  • Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.

Pay: $90,000 to $110,000 annually - The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience.

Omni Hotels & Resorts is an equal opportunity employer. We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance initiative for hiring.  The EEO is the Law poster and its supplement are available using the following links:  EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to