Housekeeping Manager

Full-Time

Job Title

Location

Overview

The exclusive Shell Bay Club is seeking an experienced and detail-oriented Housekeeping Manager to oversee all housekeeping and laundry operations across our luxurious property. The ideal candidate will have a strong background in managing high-end hospitality environments and understand the level of excellence required to meet the expectations of an elite membership.

Key Responsibilities

• Oversee and manage all housekeeping and laundry operations for the entire property, ensuring a pristine and welcoming environment.
• Lead, train, and supervise a team of housekeeping and laundry staff to uphold the highest standards of cleanliness and service.
• Develop and implement cleaning schedules, procedures, and quality control measures tailored to the unique needs of an exclusive private club.
• Conduct regular inspections of guest areas, amenities, and back-of-house facilities to ensure consistency and attention to detail.
• Manage inventory and procurement of housekeeping supplies, linens, and equipment while adhering to budgetary guidelines.
• Address member and guest concerns promptly and professionally, ensuring satisfaction.
• Collaborate with other departments to support special events, guest stays, and other operational needs.
• Uphold and enforce safety and hygiene protocols in compliance with health and safety regulations.
• Maintain confidentiality and discretion in all interactions with members and guests.

Qualifications

• Proven experience as a Housekeeping Manager in a luxury hospitality, private club, or high-end residential setting.
• Strong leadership and organizational skills with the ability to manage and inspire a diverse team.
• Excellent communication and interpersonal abilities, with a focus on member and guest satisfaction.
• Thorough knowledge of housekeeping and laundry operations, including equipment maintenance and inventory control.
• Familiarity with the standards and expectations of an exclusive, upscale clientele.
• Flexibility to work varied schedules, including weekends and holidays, as needed.
• Physical ability to perform inspections and assist with operations as required.

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a prestigious and supportive environment.
• Professional development and training opportunities.

Application Process

Please submit your full resume and references to Lewis@shellbayclub.com.