Location

Omni Atlanta Hotel at Centennial Park

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.

Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match.

Job Description

The role of the Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. Additionally, he/she will be responsible handling guest issues and forwarding along as needed.

Responsibilities

To be thoroughly acquainted with all check-in policies and procedures.
To be experienced with various guest scenarios.
To be familiar with all technical equipment related to the Front Desk.
To be familiar with all hotel facilities and offerings.
To understand the influence and importance of all departments on the Front Desk.
Responsible for the training of new associates.
Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager.
Understand and be able to perform rooms control duties.
Broad knowledge of Epitome, Synergy and Vingcard systems.
Familiar with all reservation special packages.
Understand all radio codes and emergency procedures.

Qualifications

Attain a high propensity for customer service.
Previous cash handling experience.
Ability to stand for prolonged periods of time.
May require working overnight shift.
Computer Skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office)

Omni Atlanta Hotel at Centennial Park

ATLANTA, GEORGIA

STAY IN THE HEART OF DOWNTOWN AT OUR ATLANTA HOTEL

Located in the Centennial Park District just 15 minutes away from the airport (ATL), Omni Atlanta Hotel at Centennial Park is connected to State Farm Arena and Georgia World Congress Center—perfect for business or a city break. Guest rooms and suites provide uninterrupted views of the skyline, with Centennial Olympic Park and Atlanta’s cultural attractions nearby. Explore the walkable downtown area via streetcar or the MARTA station adjacent to our hotel. After a day in the city, take a dip in the heated pool or hot tub. You can also keep up with your workout routine in the state-of-the-art fitness center, equipped with Peloton bikes, in our downtown Atlanta hotel. Four on-site dining destinations with indoor and outdoor spaces, including Top Draft sports bar and New South Kitchen, cater to all tastes. As the closest hotel to Mercedes-Benz Stadium and State Farm Arena, Omni Atlanta Hotel at Centennial Park is perfect for dinner and drinks before attending a concert, event or seeing your favorite team. You will also find that our downtown hotel is the perfect venue for your next meeting, event or wedding, with 120,000 square feet of available event space.