Location

Montelucia Resort and Spa

Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment.

Job Description

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.

Responsibilities

Responsible to answer the phone within three rings.
Take orders for guests.
Must follow prepared scenario to encourage upselling.
Give the approximate time of delivery for the order.
Prepare payment of checks.
Printing of reports at the end of the shift and banking out.
Complete knowledge of service time, menu and specials
Prepare, deliver and serve orders using Moments of Service
Inquire if additional service is needed
Responsible for each check
Pick up trays and tables
Responsible for set-up, delivery and presentation of amenities
Must consult with supervisor on any food pick up difficulty
Attend all designated staff meetings and training sessions
Complete any tasks and side duties assigned by manager
Responsible for maintenance and cleanliness of room service areas
Aid guests in locating other areas of the hotel (walk them to the destination if possible)
Adhere to cash handling standards
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications

Must have previous food and beverage experience in fine dining or hotel
Room Service experience is preferred
Must be able to work a flexible schedule including weekends and holidays
TABC and Food Handler certifications are require
Candidates must be able to speak fluent English

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Omni Scottsdale Resort & Spa at Montelucia

SCOTTSDALE, ARIZONA

EXPERIENCE OUR VIBRANT SCOTTSDALE RESORT

Omni Scottsdale Resort & Spa at Montelucia is inspired by the rich heritage of Andalusia in southern Spain. The property is nestled within the natural landscape, offering a place to relax at one of three sparkling resort pools surrounded by towering palm trees. Treat yourself to an award-winning treatment at Joya Spa and salon. Or unwind in one of our charming 293 guest rooms or suites where old-world design meets modern technology. After a day playing golf on a nearby course or hiking Camelback Mountain, dine al fresco with wood-fired tapas at Prado. Sample dishes at Taqueria Centro with views of the surrounding landscapes or listen to live music while sipping sangria in Mbar, all from the comfort of our Arizona resort. You can also take advantage of our 16 on-site event spaces, perfect for a wedding, meeting or formal event.