Guest Room Attendant

Full-Time

A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment.

The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities.

Omni Viking Lakes Hotel is seeking a Guest Room Attendant. This position is responsible for maintaining a high standard of cleanliness in each guest room by refreshing rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

Salary for this position starts at (based on experience): $19.00/hour. Full Time Associates at Omni Viking Lakes are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off Accrual. Omni Viking Lakes reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

Additional associate benefits offered include discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

• Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting
• Restock and replace used items within guest rooms 
• Communicate clean status of each room upon completion 
• Remove room service trays and tables from guest rooms 
• Stock supply cart and ensure that it is always neat and well organized  
• Check all equipment prior to and after use to ensure that it is in good working order
• Respond to all hotel guests efficiently and in an appropriately friendly manner

• Strong attention to detail
• Strong customer service skills
• Ability and willingness to stand for 8 hours at a time
• Ability and willingness bend, stretch, reach, and push up to 20 lbs.
• Must be willing to work a varied schedule which includes working on weekends and holidays
• Previous experience in housekeeping is strongly preferred
• Must be able to communicate effectively

Physical Requirements:

• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Working Environment:

• Interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various hazardous chemicals.

Tools & Equipment:

• Cleaning supplies and cleaning cart
• Personal protective equipment
• Radio

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.