Catering Sales Manager

Full-Time

San Francisco Hotel

Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike.

The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for.

The ideal candidate will be responsible for maintaining relationships and increasing business levels with existing Catering accounts, and actively prospecting and securing new social and corporate group and event business. We are searching for a motivated individual that possesses excellent communication skills, understands the importance in attention to details and is self-motivated.

• Respond to all inquiries in an effort to capture additional market share
• Sell and solicit new and repeat catering business requiring less than 10 rooms
• Issue proposals, contracts, negotiate and closes business
• Manage and service key clients as well as prospect potential new clients
• Negotiate prices, prepare accurate quotes and then confirm by written contracts
• Follow Omni’s Billing and Credit standards for all events
• Prepare Banquet Event Orders, issue updates and distribute in a manner that ensures that all affected parties have the information that they require to execute the event seamlessly
• Place follow-up calls to clients upon completion of events and re-solicit business
• Deliver exceptional guest service and strong financial results
• Regularly update forecasts to ensure financial accuracy
• Coordinate Site inspections
• Upon turnover of a booking, coordinate and follow up with the assigned Banquet Manager to ensure delivery of venues promised services
• Prepare weekly, monthly, quarterly and annual reports as required
• Participate in trade shows and promotional events within the hotel and trade related organizations

• High School Diploma or equivalent, college degree preferred. 
• A proactive salesperson with a passion for hospitality and creating memorable client experiences.
• Proven track record in catering or event sales, with expertise in managing sales funnels and meeting or exceeding targets.
• At least 1 year of experience as a Catering Sales Manager
• Knowledge of the operations of the hotel industry. 
• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed. 
• Ability to communicate in the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others. 
• Highly developed customer service skills with strong attention to detail.   
• Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred. 
• Must be able to work a flexible schedule including nights, weekends and holidays.

Pay Scale - $69,707 - $75,000. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.