Description

Front Desk Agent duties and responsibilities

A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Other duties and responsibilities of a Front Desk Agent may include:

Greeting guests upon their arrival and providing a hospitable welcome.
Recording client information in the company’s guest book or internal database and directing them to their designated rooms
Receiving calls, conducting room reservations, and verifying existing bookings
Organizing transportation services and making restaurant reservations for guests upon request
Processing customer payments and presenting them with the bill upon check-out
Assisting guests who request additional services including catering, wedding bookings, and retreat activities
Keeping the front desk neat, orderly, and positive.

The Bellmoore Inn and Spa

Beautifully reimagined for modern travelers seeking elegant surroundings and five-star service in “the nation’s summer capital,” The Bellmoor Inn & Spa strikes a rare balance between modern seaside inn and elegant historic hotel. Set just two blocks from Rehoboth Beach’s iconic boardwalk, it’s both a treasured family getaway and a luxurious home base for enjoying the beach town’s charming boutiques, restaurants, and galleries.

Property Perks

Full service, award-winning Spa at The Bellmoor

Daily breakfast included in your stay

Two seasonal pools & year-round indoor hot tub

Lobby Bar