Night Auditor

Full-Time

Description

The Kennebunkport Inn is a historic, charming, and upscale hotel located just steps from all the shops and restaurants in Dock Square. We are seeking a dynamic, personable individual to be the nighttime face and personality of our property who guests, locals and tourists alike can turn to for answers, advice, and assistance after the rest of our staff have left for the day. While this position is based out of the Kennebunkport Inn, this role will be responsible for all incoming overnight guest needs of the resort collection.

The selected candidate will be a respected member of our team as well as a highly visible and essential part of every guest’s experience. From checking in late-arriving guests and taking reservations over the phone to resolving customer service challenges and maintenance issues, this position requires exceptional verbal communication skills and a positive attitude.

After guests have retired for the evening, you will review the billing receipts for all registered guests to make sure all charges are correct. We will provide step-by-step instruction and training to handle all accounting-related responsibilities with confidence.

Whether you’re just beginning your hospitality career and want to acquire a wide range of experience or you’re a seasoned customer service professional seeking a position you can truly call your own, we welcome all applications. The ideal candidate will take a personal interest in every guest’s satisfaction and remain calm and cheerful in challenging situations. If this sounds like you, we’d love to hear from you.

Why Join our team?

Join our community of ambitious, thoughtful, and dedicated hospitality professionals delivering exceptional guest experiences. At Kennebunkport Resort Collection, we encourage creativity, ownership, and problem-solving at all levels of our organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.

As a Kennebunkport Resort Collection employee, we welcome you to join us in making a community impact. Our KRC Cares team partners with community leaders and like-minded businesses to advance our community services, such as toy drives, beach cleanups, and other charitable causes around the community. Our Community Impact project allows a 1% Impact Fee to be donated to hand-picked local organizations focusing on affordable housing, protecting wildlife habitats, and creating spaces for the youth of our community.

Kennebunkport Resort Collection offers customized learning opportunities for all employees. We work to carve out a path for internal leaders with motivated career goals. Annual conferences, mentorships, scholastic reimbursements, internships, and company-funded leadership development opportunities are just some of the ways we support our associates.

Ready to learn more?

Visit us online at www.kennebunkportresortcollection.com and explore our parent company, EOS Hospitality at www.eoshospitality.com for more information about the amazing ways we’re making a difference.