Senior Restaurant Manager

Full-Time

Description

The Kingston Resorts span 145 acres of beautiful oceanfront property on the north end of Myrtle Beach. Conveniently located less than 2 miles from Tanger Outlets and a short 20-minute drive to Broadway at the Beach, the resort includes the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. Our resort offers a dynamic and diverse environment with many opportunities for career growth.

We are seeking a Senior Restaurant Manager to lead our food and beverage operation at the Embassy Suites Myrtle Beach and Black Drum Brewing. This is a full-time, year-round position for a seasoned professional passionate about providing exceptional guest service while driving financial success.

Position Summary

As a Senior Restaurant Manager, you will oversee and organize restaurant activities and services to ensure an outstanding guest experience and financial profitability. Your responsibilities will include:

Responsibilities

• Lead and manage outlet operations, including guest service standards, product quality, cost control, profitability, marketing initiatives, and compliance with policies and procedures.
• Supervise, coach, and develop team members, conducting evaluations, providing recognition, and fostering professional growth.
• Monitor guest satisfaction trends and implement improvements to elevate the overall guest experience.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
• Develop and execute marketing and up-selling strategies to maximize revenue.
• Maintain team knowledge of menu offerings, services, events, pricing, and local area attractions.
• Recruit, interview, and train team members, ensuring adherence to Hilton Brand Standards and local, state, and federal regulations.
• Oversee and promote sales of private dining spaces, accommodating 13–30 attendees.
• Strong oral and written communication skills with the ability to handle guest and team member concerns with patience and diplomacy.
• Strong interdepartmental communication skills.

Qualifications

• At least 4 years of restaurant management experience in a high-volume environment.
• Strong computer skills and experience with POS systems are required.
• Proven experience in opening and managing restaurant operations preferred.
• Strong oral and written communication skills with the ability to handle guest concerns with patience and diplomacy.
• High school diploma or equivalent required; a 4-year college degree is preferred.
• Ability to lift, push, or pull 10–75 lbs with or without reasonable accommodations.
• ServSafe and TIPS certifications preferred or ability to obtain.

What We Offer:

• Competitive salary: $65,000–$75,000 per year.
• Comprehensive benefits package including:
• 401(k) with company match.
• Health, dental, vision, and life insurance.
• Paid time off and paid training.
• Tuition reimbursement and educational assistance.
• Employee travel discounts.
• Free lunch
• Health club membership
• Flexible spending account and employee assistance program.

Work Schedule:

This role requires flexibility, including availability to work nights, weekends, and holidays.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

Join our team at Kingston Resorts and be part of an exceptional hospitality experience!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace