Barista

Part-Time

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.

Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.

The Barista is the foundation of the caf�. The Barista is responsible for honoring each and every customer by providing excellent customer service and a high-quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business.

• Develops enthusiastically satisfied customers all of the time.
• Provides quality beverages consistently for all customers
• Maintains Quality store operations
• Contributes to store profitability
• Takes responsibility to learn all aspects of the barista position

Education/Formal Training

High school education or equivalent experience.

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Experience

Previous experience in a customer service role strongly preferred.

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Knowledge/Skills

• Must have excellent customer service skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to hear timers and coordinate with other baristas.
• Must be able to check food quality and read production charts/recipes.
• Ability to interact with guests in a positive, hospitable manner.
• Must be able to use the cash register/collect money with accuracy.
• Ability to work independently and prioritize tasks.
• Ability to read, write, and communicate in English.
• Position regularly involves lifting product cases weighing up to 70 lbs.
• Pushing and pulling carts is required. Regular bending to lift items and supplies. No kneeling.
• Mobility - regularly moves all around the coffee shop. Continuous standing

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.