Luxury Travel Sales Manager

Full-Time

Description

Crescent Hotels & Resorts is thrilled to announce an exciting opportunity for an experienced Luxury Travel Sales Manager for the grand opening of JW Marriott Reston Station.

Nestled overlooking Reston Row in Reston, VA, this upcoming complex is set to redefine luxury hospitality with its 26-story hotel boasting 250 guest rooms, 15,000 square feet of meeting space, two distinctive restaurants, and a plethora of amenities.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Generous compensation package
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members

What you will be doing?

• Research, identify, target and solidify relationships with new and existing Corporate, Leisure and Consortia accounts.
• Meet and exceed monthly revenue and sales activity goals by conducting weekly sales calls to existing accounts, as well as uncovering new business.
• Develop existing accounts and conduct quarterly reviews with Travel Managers of the local market to ensure accounts are on pace to meet targeted goals.
• Prepare weekly reports highlighting market trends, account development and new prospects.
• Pursue opportunities in untapped Markets for Individual transient sales efforts and including Corporate and Leisure Travel market segment focus.
• Handle account details so that all pertinent aspects of solicitation and closing are completed and documented.
• Some travel required to conduct outside calls and promote the hotel to accounts including corporate travel agencies.
• Increase brand awareness through involvement in travel related organizations.
• Represent the hotel with prospective customers to provide necessary information on hotel facilities and services while determining levels of interest and opportunity.
• Prepare monthly Agency 360 Reports with market analysis.
• Develop measurable targeted action plans for account penetration and growth.
• Assist with annual RFP negotiations.
• Maintain relationships with Crescent Hotels & Resorts Global Sales Teams.
• Conduct site inspections with targeted clients along with existing clients.
• Conduct in-house events with the corporate travelers.

What is required?

• Four-year college degree in hospitality management, marketing, business or related degree or equivalent experience.
• Strong understanding of the Fairfax market is highly preferred.
• Knowledge of Corporate, Leisure and Consortia Markets.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Working knowledge of Marriott brand reports and TravelClick product tools.
• Effective listening, verbal, written, negotiation, presentation, and closing skills.
• Ability to assess customer needs, understand market dynamics and prepare presentations / proposals tailor for individual clients.
• Meet / exceed expectations for prospecting calls, appointments, presentations, and proposals.
• Organizational skills that result in accurate, timely, and thorough work.
• Strong professionalism, diplomacy, selling skills, and work habits.
• Ability to remain positive, resourceful and improvise while working in a fast-paced environment, sometimes under pressure.
• Compile facts and figures, analyze information and arrive at logical conclusions and sound business decisions.
• Must satisfy and comply with the legal requirements for employment within the jurisdiction.
• Can do, problem solver personality.
• Friendly disposition with a passion for hospitality.
• Team player who strives to support others and likes to win as a team.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)