F&B Supervisor

We need an experienced and passionate leader to join our food & beverage team. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. Join Freehand, be yourself.

Who Are We

Freehand is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome F&B Supervisor for Freehand London.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Freehand story and brand to life.

Nuts And Bolts Of The Job

Assist the F&B management team to create a smooth-running operation and provide an excellent service

To support with initiative and commitment to the overall objectives of the business in terms of revenue, costs and teamwork

Take ownership of the guest journey to ensure that we create a truly unique Freehand experience

Respond quickly and efficiently to all customer requests and enquiries, ensuring that you maintain a “can do” attitude at all times

Demonstrate in depth knowledge of both the food and beverage menu

Know all statutory legislation and ensure H&S, Fire Safety and Food Hygiene compliance

Develop and train all employees within your charge in order that they perform to the required standard

Communicate effectively so that the team understands its goals and is motivated to achieve them

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

What’s In Your Dna

Be organised, hardworking and have an excellent appearance with a strong focus on guest requirements

Always keep cool under pressure

Show commerciality with a strong passion for driving revenue

Understand stock-control and keep costs to a minimum

Like getting your hands dirty, wherever, whenever, because you will

Be an excellent communicator

Available to work when needed

You must be eligible to work in the EU to be considered for this role

Your Rock Star Experience

Appropriate experience in the field of F&B

A passion for trending Food and Drink concepts

A passion for your city, for travelling and for trending food and drinks concepts

Knowledge of contemporary interests and the city

Our Employee Benefits

Birthday holiday in addition to your yearly holiday allocation

Employee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made

Company contribution towards gym membership fees for all eligible employees

Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback

Employer funded life assurance at two times base salary to cover death in service lump sum payments

Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity

2 free nights’ accommodation across any hostels (subject to availability)

Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted)

Social events and celebrations calendar

Various employee recognition schemes

Online learning tools

So You Think This Might Be You?

That's cool. Send us your application in English. If you’ve got questions call us, or check https://freehandhotels.com/

Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.

Join Us and help us achieve our Vision!

Freehand Miami

Freehand Miami is the hotel for today’s traveler — combining convenience (a 5-minute walk from Miami Beach, and less than 1 mile from the nightlife of South Beach) with modern comforts, like an outdoor terrace with a pool, two craft cocktail bars, a seasonal restaurant, and breakfast served daily. It’s both an escape from the bustle of the strip and an ideal access point to the best of the city.