Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures the overall quality of the cleaning of guest rooms, corridors, and service areas based on hotel, Shaner, and Franchise objectives.
Ensures all house and safety rules, housekeeping procedures, and security procedures are followed.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Performs housekeeping, laundry, and/or houseperson functions whenever necessary.
Other duties as assigned.

Responsibilities

Supervise, train, and inspect the performance of assigned Guest Room Attendants and Housepersons, ensuring that all procedures are completed to the hotel’s standards. Assist where necessary to ensure optimum service to guests.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Residence Inn Philadelphia Airport

Our Hotel

The Brand New Residence Inn by Marriott® Philadelphia Airport offers a Bar/Lounge for evening relaxation with adjoining patio with fire pit. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. You'll thrive at Residence Inn Philadelphia Airport with the conveniences you need. Conveniently located less than 2 miles from the Philadelphia International Airport (PHL), accessible via our complimentary shuttle. Stay in spacious suites that are a short drive from Center City Philadelphia. A fully equipped kitchen ready for your favorite cuisine. Complimentary grocery delivery service to fill your refrigerator and satisfy cravings. Free Internet for connecting to work and the outside world. Free hot breakfast to start mornings off right and evening social hours to end the day well. And, a fitness center for strengthening your body and soul. Relax and unwind when you want. And stay focused and productive when it's essential.