Senior Sales Manager

Full-Time

Description

JOB RESPONSIBILITIES:

• Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals.
• Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
• Compiles lists of prospective clients for use as sales leads based on information from newspapers, business directories and other sources.
• Solicit new and repeat guest room and meeting business. Maintain client base of key accounts and conventions. Determine the guest's needs, space availability, and meeting details.
• Make outside sales calls and tele market to obtain business. Also utilize site inspections and on-site luncheons to book business.
• Maintain active liaison with competitors regionally through personal contacts, professional and industry associations. Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position.
• Evaluate a potential piece of business for profitability and overall benefit to the Hotel.
• Negotiate group rates with clients on an annual and on-going basis.
• Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility.
• Follows up on the progress of clients booked, such as room night pick up, with the Front Desk Manager /Sales Coordinator to ensure maximum occupancy.
• Follow up on bookings and solicit repeat business.
• Represent hotel in community affairs and industry related events.

MANAGING ACCOUNTS

-Develops marketing strategies by analyzing historical, current and future hotel/market trends and creates selling strategies to capture the maximum amount of revenue

-Responsible for working with DOSM to provide input on Corporate Group Market during budget season

-Signs Room Block and Catering contracts based on company standards

-Responsible for negotiating contracts and the implementation and setups as required

-Maintains accurate sales records, data base and reports to provide history, ensure future and current quality service and enhance future prospects, through Delphi and other Hilton programs.

JOB REQUIREMENTS:

• Must have at least 2-3 years' actual hotel sales manager experience
• Must have strong computer skills
• Delphi knowledge is strongly preferred
• Specific experience in the hospitality industry with a focus Corporate Group market and other markets a plus
• A developed account contact base is desirable
• Must have a proven track record of developing long term business relationships and consistently meeting or exceeding sales goals. Requires the ability to consistently make cold calls, aggressively pursue new accounts.

Pay Range:

$90,000 - $100,000

The Hilton San Francisco Airport Bayfront provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The Hilton San Francisco Airport Bayfront is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to hr@hiltonsfo.com or call (650) 373-4030 to let us know the nature of your request.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)