Guest Services Agent

Full-Time

Description

Why Join Us?

At the Hyatt Place Page/Lake Powell we take pride in delivering memorable stays and unparalleled hospitality to every guest. Our Guest Services Agents are at the heart of this mission, ensuring each guest feels welcome, valued, and cared for from check-in to check-out.

What You’ll Do:

As a Guest Services Agent, you will:

• Greet and register guests, ensuring a warm and friendly arrival experience.
• Assist with check-outs and ensure a seamless departure process.
• Showcase your knowledge of our hotel, services, and local area to assist guests with inquiries.
• Use your problem-solving skills to handle guest concerns with professionalism and care.
• Apply up-selling techniques to enhance guest stays and maximize room occupancy.
• Provide efficient, accurate, and friendly service with every interaction.

What We’re Looking For:

• Exceptional communication and interpersonal skills.
• A genuine passion for hospitality and creating unforgettable guest experiences.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• A positive, team-oriented attitude with a commitment to excellence.

Why You’ll Love It Here:

At the Hyatt Place Page/Lake Powell, we’re more than just a workplace – we’re a community. We believe in celebrating achievements, fostering growth, and providing a supportive environment where every team member can thrive.

If you’re ready to make a difference and be part of a team that truly values great customer service, we can’t wait to hear from you!

Apply Today!

Let’s create outstanding guest experiences together.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)