Concierge

Full-Time

At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer’s Bar, café Pulitzer Garden and the modern-Dutch restaurant Jansz., all with stories we can’t help but share.The beating heart of Pulitzer Amsterdam is its team: motivated, passionate and genuine people with service in their veins. We are social and charming by nature, creating everlasting memories for our guests.

Do you have a passion for going above and beyond to help guests discover both the iconic and hidden gems of Amsterdam? Are you the person with an extensive network in the city, ready to handle any guest request? Then we are looking for you starting March 2025!

Your Role in Our Story:

• Welcome guests warmly and assist them in discovering both the iconic and hidden gems of Amsterdam.
• Handle a variety of requests, from booking tickets and making reservations to planning personalized day trips.
• Collaborate with the concierge team to ensure smooth and efficient guest service.
• Provide tailored recommendations, ensuring every guest experiences the best of Amsterdam.

What We’re Looking For:

• Strong communication skills in Dutch and English, with a passion for guest service.
• A team player who thrives in a fast-paced, international environment.
• Flexibility to adapt to different situations and work dynamic shifts.
• A “Can Do” attitude, with knowledge of Opera systems being a plus.

What’s in it for you?

• Experience Stay at Pulitzer Amsterdam as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast)

• 6 complimentary nights a year at any Lore Group hotel

• Lore Group Employee & Immediate Family Rates

• Lore Group Friend and Family Rates

• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

• 50% discount in Lore Group restaurants and bars

• A monthly budget to spend on benefits platform Alleo

• Possibility to lease a bike

• 50% discount in restaurants & bars at 19 partner hotels in Amsterdam

• Free and unlimited appointments per year with a psychologist via OpenUp

• A monthly contribution to a pension scheme

• A monthly travel allowance

• A monthly clothing allowance (if applicable to your position)

• A yearly shoe allowance

• Possibility to take part in a Dutch language course

• Freshly prepared meals in the canteen

• Discount on supplemental health insurances

Location: Amsterdam