General Manager

Full-Time

About Us

Presidian is a full-service real estate development, construction management, and hotel management company headquartered in San Antonio, Texas. As specialists in hotel development and management projects throughout the U.S., Presidian has earned a national reputation of excellence and dependability over the past two decades with its impressive track record of successfully developing and managing over $500 million in successful real estate projects.

 Summary

The historic La Posada Hotel in Laredo seeks a dynamic and experienced General Manager to oversee all aspects of hotel operations. The GM will be responsible for maintaining high standards of guest satisfaction, managing staff, maximizing revenue, and ensuring the smooth day-to-day operation of the hotel. This role requires strong leadership skills, exceptional organizational abilities, and a passion for hospitality. The ideal candidate will have previous experience in hotel management, a proven track record of achieving operational goals, and a commitment to delivering exceptional service to guests. If you are a motivated and results-oriented individual with a keen eye for detail, we invite you to join our team at La Posada Hotel and contribute to our success in providing memorable experiences for our guests.

Job Requirements 

- Perform administrative duties including, but not limited to writing and presenting reports, communicating with owners, guests, property leaders, corporate office, local associations, etc.

- Critically review and strategize all performance reports. Make judgments and implement changes to maximize profitability. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports and communicate proactively to owners.

- Interview, hire supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team. Partner with leaders on performance improvement opportunities and strategy.

- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations.

- Participate in community affairs and maintain positive public image for hotel, restaurant and Presidian. Meet with potential and current clients and promote hotel. Foster positive community relationships and behave as an ambassador to hotel.

- Communicate both verbally and in writing to provide clear direction to the team.

- Physically tour and visually inspect property daily. Monitor cost control, property condition, cleanliness, and quality of products and service throughout the hotel. Greet and maintain rapport with associates and customers. Communicate property needs to ownership with expected frequency.

- Appropriately handle associate issues following local legislation and Presidian policies.

- Comply with attendance rules and be available to work onsite on a regular basis and, as needed, outside of normal business hours.

- Perform any other job-related duties as assigned.

General Manager Qualifications/Skills:

- Minimum of 2-3 years' experience as a General Manager in a full-service hotel.

- Self-starting personality with an even disposition and an entrepreneurial spirit. Always maintains a professional appearance and manner.

- Must be a team player and able to assist others with their job responsibilities as needed.

- Critical thinker with extensive knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, and long-range planning.

- Leadership skills to motivate and develop team and to ensure accomplishment of goals.

- Ability to connect and create collaborative communication with owner and corporate teams.

- Food & Beverage, Rooms operations experience desirable.

Education and Experience Requirements:

- High School Diploma or equivalent.

- University/college degree in management a plus

- At least 10 years of progressive hospitality management experience