The Westin Dallas Park Central
Dallas, TX
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright
We are committed to providing you with:
Here is what you will be doing each day:
As our Front Desk Supervisor, you will be working with our Front Office team providing guidance and leadership to Front Desk associates and ensuring consistent quality customer service is delivered. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, and understand requests, respond with appropriate actions and provide. Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Crescent and brand specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Requires standing and continual mobility throughout front office area.
Does this sound like you?
You have a keen eye for detail and respect the importance teamwork. You don’t shy away from challenges. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have at least one year of experience as Front Desk Supervisor in a large full service hotel and take great pride in provide our guest with exceptional customer service. Marriott Brand hotel a plus.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Experience luxury moments from everything at our North Dallas hotel. At Westin Dallas Park Central, you are just moments from downtown, Dallas’s top attractions, and upscale shopping at Galleria Dallas. For our business travelers, we are just minutes from Raytheon, Texas Instruments, and Dallas Medical City. Every detail of our hotel is designed to provide a revitalizing experience to help you live well including our WestinWORKOUT® Fitness Studio and impressive rooftop pool. Relax at our on-site dining experience, Urban South Dine offering a chic setting with modern cuisine or indulge in a hand-crafted cocktail curated just for you. Our guest rooms are spacious, modernly innovative, feature stunning views, and offer luxury amenities including our Westin Heavenly Bed®. This luxury hotel in Dallas offers an extraordinary 43,000 square feet of flexible meeting and event space setting the stage for productive meetings or memorable celebrations featuring our top-floor event space with incredible views of the city.
Address | 12720 Merit Drive, Dallas, TX 75251 |
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Property Type | Hotel |
# Jobs | 12 |
The Westin Dallas Park Central
Dallas, TX
A property of: Crescent Hotels & Resorts
The Westin Dallas Park Central
Dallas, TX
A property of: Crescent Hotels & Resorts
The Westin Dallas Park Central
Dallas, TX
A property of: Crescent Hotels & Resorts
The Westin Dallas Park Central
Dallas, TX
A property of: Crescent Hotels & Resorts
The Westin Dallas Park Central
Dallas, TX
A property of: Crescent Hotels & Resorts