Security and Maintenance (Overnight)

Full-Time

Description

Our Residence Inn is located in the heart of Downtown Sacramento and is surrounded by parks, restaurants and several great places to eat. We offer free downtown parking to all our team members, or we are walking distance to light rail and the RT bus stops just a block from our location.

We pride ourselves in our great customer service towards associates and guests. We put people first! Our management team understands the need for flexibility and work life balance, which allows our team to always give our guests the best service. We currently rank #2 of all Sacramento hotels on TripAdvisor.

JOB OVERVIEW:

As Overnight Maintenance and Security, you will patrol all areas of the hotel property; assist owner/guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical-hazard inspections. Respond to accidents and contacts EMS or administers first aid/CPR as required. Assist owner/guests/associates during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse owner/guest/associate disturbances and will call for outside assistance if necessary. Handle all interruptions and complaints and resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Complete incident reports to document all Loss Prevention related incidents. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals. Conduct investigations and interviews with relevant parties to gather evidence. Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening). Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Exposure to extreme temperatures. Operation of heavy machinery. Comply with attendance rules and be available to work on a regular basis.

• Performs other reasonable job duties as requested by Supervisors.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Must be available to work both weekend days and holidays.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

For applicants who will be working in California, the anticipated compensation for the position is $20 per hour. The salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)