Banquet Manager

Full-Time

Do you want to join and lead an experienced events team at a destination venue in Central Wisconsin? SentryWorld is currently seeking a Banquet Manager to lead our team. We are proud to host events including social celebrations, corporate meetings and retreats, and golf outings, all held at our state-of-the-art facilities here in Stevens Point, WI.

What You’ll Do

As our Banquet Manager, you will be responsible for leading, managing, motivating and directing the Events Team to ensure the delivery of a world class experience to all clients and guests. In addition, you’ll:

• Manage front-of-house event operational execution, including establishing and maintaining policies and procedures in alignment with service standards to ensure customer satisfaction and cost management
• Develop and execute short-term and long-term business plans for banquets departments ensuring staffing, inventory, and budgets align with contracted events. Collaborate with internal partners to plan and organize yearly banquet menus
• Provide clear and timely communication of Banquet Event Order (BEO) and collaborate with internal partners to ensure all events are executed according to service standards and guest expectations, including incorporating any special requests.
• Ensure the proper execution of all Banquet functions per BEO, including meeting all client and contractual expectations, overseeing room set-up/breakdown, and ensuring proper staffing for each function.
• Review and approve all event portfolios ensuring events are properly billed and reconciled on a timely basis. Conduct research (i.e. reviews contract provisions, email communication, etc.) on all billing issues and use appropriate judgement and discretion to approve discounts or adjustments. Collaborate with senior leadership on matters of significance.
• Coordinate and lead weekly BEO meetings conducting oversight, review, and approvals on all BEO’s to ensure accurate pricing has been quoted, paperwork is collected and filed appropriately.
• Administer human resource-related activities including hiring, training, scheduling and completing timely performance and salary review. Ensure all subordinates adhere to human resources policies and practices and the Hospitality Credo & Service Standards

What it Takes

• Bachelor’s Degree or equivalent work experience preferred
• Minimum 5 years of related work experience.
• Ability to up-sell clients and prospective clients on the facilities and services of Sentry Services.
• Ability to obtain and maintain country alcohol sales Operator’s License
• Ability to effectively organize and present information, anticipate and interpret customer needs and develop traditional, as well as innovative proposals to meet those needs.
• Exceptional communication skills both verbal and written.
• Ability to work both in a team and independently.
• Excellent multi-tasking, organizational, planning, interpersonal and problem-solving skills.
• Work extended and non-standard hours including nights, weekends and holidays.

What You’ll Receive

We offer an outstanding array of benefits for our associates including:

• Competitive Compensation to reward you for your hard work every day.
• 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
• Well-being and Employee Assistance programs
• Sentry Foundation gift matching program to encourage charitable giving

Who You’ll Want to Contact:

Associate Talent Acquisition Specialist

Esbeidy.Guevara@sentry.com

Esbeidy Guevara

About SentryWorld

SentryWorld is the hospitality component of our business and is a tribute to our roots in the community of Stevens Point, Wisconsin. Since the early 1980s, it’s served as a celebration of the city, state, region, and people who made it possible.

SentryWorld offers numerous ways to play, engage, and relax. It stands as a beacon in Wisconsin’s burgeoning golf community as a world-class, award-winning, 18-hole public golf course.

SentryWorld also features banquet facilities, a sports complex, and two restaurants—Muse at Sentry and PJ’s – SentryWorld, all located on the campus of the Sentry home office. Our latest addition, The Inn at SentryWorld, is a 64-room, upscale boutique hotel located just off the 18^th-hole fairway of the golf course.

To help serve these operations, we employ a versatile staff to help make the experience as memorable as possible for our guests. Our associates bring an array of talents, skills, and backgrounds, coming together to provide amazing service and friendly, Wisconsin hospitality. 

We’d love for you to join us and help us continue to be a unique and welcoming destination for guests who visit us from across the country.

SentryWorld is owned and operated by Sentry Services, an affiliate of Sentry.

You can own your future at Sentry. Opportunities await!

Sentry Insurance is an Equal Opportunity Employer