Housekeeping Supervisor

Full-Time

Housekeeping Supervisor

Our company

The Courtyard by Marriott Bellevue Downtown is looking for a Housekeeping Supervisor to join our team. We are managed by Puget Sound Hospitality which owns and operates 5 hotels in the Puget sound area.

Mission Statement

It is our passion and responsibility to provide unmatched service to our guests and create opportunities for our associates. We aim to achieve success for our owners by being innovative and constantly evolving, exceeding the expectations of our associates and guests, and creating an environment of Inspired Connections.

Advancement Opportunities

We strongly believe in career advancement opportunities across our properties and work with managers to identify and train individuals who are interested in learning and growing within our organization.

The details

Salary: $25.65 - $25.65 per hour

Location: 11010 NE 8^th St. Bellevue, WA 98004.

Commute/Transportation: We are located just 1 block from the bus transit station and Link Light rail station and offer a discounted annual ORCA pass. If you prefer to drive, we offer free parking to all of our employees in our underground garage.

Benefits: Our benefits package is available to full time employees after they complete 60 days of employment. This package includes medical, dental, vision, life, and AD&D. We also have 6 paid holidays.

PTO is accrued at 0.0538 hours per hour starting on day 1 of employment.

We partner with Colonial life to offer supplemental insurance options such as accident, short term disability, and whole life during our annual enrollment.

We have a 401(K) retirement plan available to all employees who are 21+ and have been employed for 6 months.

We offer Marriott employee room rates as well as Marriott friends and family room rates that can be used based on availability at any Marriott location worldwide.

Work shifts: This position is primarily a daytime shift

The daily job duties

• Assign housekeepers their daily work by breaking out the house using the hotel’s computer system
• Ensure tasks are assigned equally, and ready before housekeepers arrive for their shift
• Manage housekeeping keys and ensuring each key is signed for before and after the housekeeper’s shift
• Distribute daily checklists to housekeeping Aide, lobby attendant, and laundry teams
• Inspect public space and follow up with previous shift as needed
• Inspect guest rooms when completed by housekeepers and provide evaluations and feedback as needed
• Instruct team in correcting any issues found in the guest rooms and public space
• Assist housekeeping manager/operations manager in daily administrative duties to include but not limited to:
• Payroll
• Ordering supplies
• Inventory
• Tracking incentives
• Performance reviews and disciplinary action
• Project completion
• Processing invoices
• Assisting associates with any questions, requests, issues
• Recording lost and found items, storing lost and found items, communicating with guests on lost and found items, and shipping lost and found items
• Provide support and be involved in department meetings

The Requirements

• Maintain strong communication with the front desk team on room statuses
• Knowing and providing information about property facilities
• Knowing how to listen, apologize, and get help when guests encounter problems
• Lead team to achieve exceptional standards of cleanliness
• Adhere to grooming and uniform standards
• Coach, train, and develop housekeeping team
• Strong communication skills
• Ability to clean guest rooms according to brand standards
• Ability to learn hotel/property computer systems
• Provide the best possible customer service to our guests
• Maintain a positive attitude during difficult or stressful situations
• Ability to multi-task and fulfill several demands in a short time frame
• Report any unsafe work practices
• Must be able to lift up to 30lbs, stand, squat, bend, and push cleaning machines and/or carts.
• Must be team oriented
• Must be able to use Microsoft office
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• E-VERIFY
• Puget Sound Hospitality participates in the Electronic Employment Eligibility Verification Program.
  
  This Employer Participates in E-Verify English and Spanish (PDF)