Front Desk Supervisor
Full-Time

Faro Blanco Resort & Yacht Club
Marathon, FL

A property of: Shaner Hotel Group Posted 14 days ago

SAVE

Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
  • Handle guest complaints ensuring guest satisfaction.
  • Assist staff with their job functions to ensure optimum service to guests.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
  • Present guest folios and process payments.  Adhere to payment, cash handling and credit policies/procedures.
  • Other duties as assigned.

Responsibilities

Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards.  Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications

  • Minimum one year experience in a similar position. Prior supervisory experience a plus.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • High school graduate or equivalent, some college preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Faro Blanco Resort & Yacht Club

FARO BLANCO RESORT

Welcome to the perfect blend of land and sea, where adventure meets relaxation. Faro Blanco Resort is truly one-of-a-kind in Marathon, Florida—a place where two distinctive resorts share the same laid-back, Middle Keys spirit, offering an authentic and luxurious Florida Keys experience. Our properties are a haven for sun lovers, water enthusiasts, food connoisseurs, and island hoppers alike. It's also an exceptional destination for unforgettable beachfront weddings, dynamic meetings, and unique gatherings or memorable experiences that break away from the ordinary.

Address 1996 Overseas Hwy, Marathon, FL 33050
Property Type Resort
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