Director of Revenue Strategy

Full-Time

Description

The Mayfair House Hotel & Garden is seeking a Director of Revenue Strategy to guide our lush, two Michelin Key award-winning hotel to the next level. As the strategic leader of our revenue and commercial initiatives, the Property Director of Revenue Strategy will develop and implement integrated, data-driven pricing, distribution, and commercial strategies to maximize profitability, optimize market share, and drive financial results for our ownership.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

The Director of Revenue Strategy is responsible for maximizing the total hotel revenue through development and implementation of effective group, transient, and catering strategies based on demand indicators and identifying areas of opportunity for revenue growth, profitability and share shifting.

Responsibilities:

• Lead the development and execution of commercial and revenue strategies to drive revenue growth and profitability for the property.
• Collaborate closely with property-level teams, including the general manager, sales, marketing, operations and finance, to align commercial strategies with the hotel's overall business objectives.
• Conduct in-depth analysis of key performance indicators (KPIs), market trends, and competitor pricing to identify opportunities for improvement and optimize strategies.
• Utilize demand forecasting, booking trends, and historical data to optimize pricing, inventory allocation, and distribution channels for the property.
• Oversee the implementation of sales and marketing initiatives that complement revenue management goals and enhance the hotel's market position.
• Establish and maintain relationships with distribution partners, online travel agencies (OTAs), global distribution systems (GDS), and other key channels to maximize the property’s visibility and revenue potential.
• Develop strategies for group bookings, corporate accounts, and other key revenue-generating contracts in collaboration with the property team.
• Stay informed about industry trends, technological advancements, and emerging best practices in revenue management and commercial strategy to continuously refine strategies and drive performance.
• Provide leadership and mentorship to the property’s commercial team, ensuring adherence to best practices and alignment with commercial objectives.

Requirements/Qualifications:

• Minimum of 4 years' experience in Commercial / Revenue Management required.
• Previous Commercial / Revenue Management experience in hotels highly desired.
• Knowledge of local market is highly desired.
• Bachelor's degree in hospitality management, Business Administration, or a related field. An advanced degree or professional certification in revenue management or commercial strategy highly desired.
• Proven experience in revenue management or commercial strategy development within the hospitality industry, with a strong leadership background.
• Strong analytical and data interpretation skills, with the ability to translate insights into actionable revenue strategies.
• Proficiency with revenue management system software (e.g., IDeaS), commercial strategy tools, and customer relationship management (CRM) systems.
• Excellent interpersonal and communication skills, with the ability to influence and collaborate with cross-functional teams at various levels.
• Strategic thinker with a focus on driving revenue growth, improving market share, and achieving key business objectives.
• Demonstrated leadership capabilities, with experience in managing and developing revenue teams.
• Flexibility and adaptability in a fast-paced environment, with the ability to lead change initiatives and respond to evolving market conditions.
• In-depth knowledge of hospitality industry regulations, revenue management principles, and commercial strategy best practices.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.  That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.  By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)