Description

Are you ready to join a GORGEOUS, and COOL hotel in the heart of downtown Salt Lake City? If so, we are seeking the BEST; individuals who are energetic, passionate to serve/help others, and enjoy interacting with people from all over the globe! Our ideal team player is one who will proudly represent our brand and elevate our experiences with us, as we graciously welcome our guests!

Apply today, as the first step towards joining a Global Corporation that still feels like family!

We would enjoy meeting you in person, with the possibility of an on-the-spot Job Offer! Please join us for Open Interviews / “Walk-in Wednesday”

Interviews will be held onsite at Hyatt Regency Salt Lake City from 12:00 PM to 4:30 PM at our beautiful hotel:

Hyatt Regency Salt Lake City

170 S W Temple

Salt Lake City, UT 8410

For Meeting Room location, please check in at the Security Office for more information.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you!

Why Hyatt Regency Salt Lake City?

Benefits and perks include but are not limited to:

Discounted & Complimentary hotel room nights
Receive up to 8 Paid Float Days upon hire! *Dependent on hire date
Enjoy complimentary meals in our colleague Cafe for every shift worked
Medical, Dental, Vision Insurance – Full-Time colleagues can enroll after just 30 days!
401K retirement savings plan and company match
Up to $1,000 in educational assistance per year
Opportunities to work and visit Hyatt Hotels and Resorts around the world

For more detail and an exclusive list of benefits apply today! Or join us for our next Walk In Wednesday

The Assistant Front Office Manager is responsible for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. This position also contributes to our VIP guest experience including Club lounge operation and Concierge services.

Duties include, but are not limited to:

Responsible for short and long-term planning and the management of the hotel’s Front Office operations
Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
Maintain guest room inventory
Coach and counsel employees to reflect Hyatt Service Standards and Procedures
Perform all tasks of a Front Office Staff as needed to facilitate service
Ensure all operations and cash handling are done per policies and procedures
Maintain excellent communication with the housekeeping department
Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas
Knowledgeable and able to uphold health and food safety standards
Analyze, investigate, and resolve guest complaints
Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
Ensures proper staffing levels for customer service goals
Coach and counsel employees to reflect Hyatt service standards and procedures

Requirements

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
3 years or more of progressive hotel Rooms Management experience
Service oriented style with professional presentations skills
At least 2 years progressive management experience within the Rooms Division of a hotel
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear and concise written and verbal communication skills in English
Must be proficient in Microsoft Word and Excel, proficiency in Canva preferred
Must have excellent organizational, interpersonal and administrative skills

Hyatt Regency Salt Lake City

Join Our Team at Hyatt Regency Salt Lake City: Elevate Your Career in Hospitality Excellence!

Are you ready to be part of something extraordinary? Hyatt Regency Salt Lake City invites you to join our thriving team at one of the city's premier destinations. Situated in the heart of Salt Lake City and surrounded by the stunning Wasatch Mountains, our hotel has been delighting guests with unparalleled service and unforgettable experiences for over a year.

As a member of our team, you'll have the opportunity to contribute to our continued success and be part of a culture where care is at the core of everything we do. At Hyatt, we believe in providing more than just a place to stay – we create moments that matter for our guests and colleagues alike.

With 700 modern rooms and suites, an array of dining options, and a rooftop terrace boasting a heated outdoor pool and cabanas, Hyatt Regency Salt Lake City offers a dynamic and rewarding environment for hospitality professionals like you.

We're seeking talented individuals who are passionate about delivering exceptional service and making a positive impact every day. Whether you're an experienced hospitality professional or looking to start your career in the industry, there's a place for you on our team.

Join us at Hyatt Regency Salt Lake City and experience the excitement of working in one of the city's most vibrant and dynamic hotels. Apply now and take the next step in your career journey with us!