Director of Sales & Marketing

Full-Time

Description

Marriott Courtyard Mississauga is seeking a driven and innovative Director of Sales & Marketing who is ready to to elevate this beautiful hotel in Mississauga. In this role, the Director of Sales & Marketing will maintain, develop, implement and maximize the business plan with effective strategies through direct sales, digital marketing and revenue management. This person will ensure effective internal and external communications with clients, potential customers, associates and ownership.

At Marriott Courtyard Mississauga and Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage your to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We care. Shine Bright.

If you are ready to make an impact and be part of an exceptional team, build your career with us and apply today!

We are committed to providing you with:

• Excellent compensation package
• Generous incentive plan eligibility
• An exceptional benefit plan for you & your family members
• RRSP with matching component
• Discounts with our Crescent managed properties in North America for you & your family members

Here is what you will be doing each day:

• Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Ensure training programs are conducted regularly, and Crescent standards of performance are met. Give guidance and counsel staff toward improvement.
• Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes.
• Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.
• Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Crescent programs.
• Maximize revenue by proactively selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
• Develop and present publicly persuasive verbal in-person sales presentations to prospective and existing clients.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
• Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead.
• Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.
• Organize and/or attend scheduled Sales Department and related meetings.

Required Skills/Abilities

• Minimum of 3 years experience as a Director of Sales & Marketing.
• Marriott Brand experience is highly desired.
• Corporate Business experience required.
• Ability to read, write and speak the English language fluently.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity and inclusion. By examining our own beliefs and behaviours, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.