The ideal In-Room Dining Server is passionate about guest service and thrives in an empowered environment. The In-Room Dining Server goes above and beyond by taking care of our guests through the presentation of room service orders and amenities. They will ensure timely delivery and anticipate guest needs throughout the placement of the room service order.

What You Will Be Doing:

Set up and deliver room service food and beverage orders
Remove remaining food and beverage orders and amenities from guest rooms and hallways
Ensure all mise en place is stocked and ready at all times
Review daily reports, arrivals, VIP’s and groups in house
Provide crisp, efficient food and beverage service with excellent interpersonal skills
Keep work area clean and organized
Assist with requisitioning and stocking of items
Provide engaging service within Fairmont and Hotel Standards
Cash handling
Speaks passionately and informatively about the hotel offerings and the city
Tailor service to the guests needs
Assist with Refreshment Center stocking and billing
Consistently offer professional, engaging and friendly service
Other duties as assigned

Qualifications

Your Experience and Skills Include:

Minimum of one (1) year experience in Food and Beverage is required, preferably in a luxury environment
Excellent written/verbal communication and interpersonal skills
Strong guest service orientation
Able to balance a variety of conflicting priorities while providing guest service
Must have weekend availability

Physical Aspects of Position (include but are not limited to):

Constant standing, walking and bending throughout shifts.
Exerting up to 50 pounds of force occasionally, and /or up to 25 pounds of force constantly to lift, carry, push, pull, or otherwise move tables, and hot boxes

Additional Information

Our Commitment to Diversity & Inclusion

Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Fairmont Pittsburgh

Welcome to Fairmont Pittsburgh

Located at the heart of Pittsburgh’s business, cultural and retail hub, the Fairmont Pittsburgh hotel offers superb and distinctive guest services and accommodations in a luxury setting. With breathtaking views of PNC Park, the restored downtown and the Pittsburgh city skyline, our luxury Pittsburgh hotel's guests have the immediate feeling of truly being in the center of it all. From the theater and entertainment district, to shopping, sightseeing, and world-class sports facilities, Fairmont Pittsburgh hotel is near all of Pittsburgh's top attractions and the ideal “home base.”

Embracing the city's rich history of art and industry with striking glass and steel features and work from local artists displayed throughout our Pittsburgh luxury hotel’s accommodations, Fairmont Pittsburgh stands as a testament to the city’s unyielding grace, beauty and strength.

We even invite our guests to explore artifacts recovered from the site during our construction and learn the “storied” past of our luxury Pittsburgh hotel.

Fairmont Pittsburgh – “Where Green is Gold”
Developed according to sustainable design and construction guidelines, Fairmont Pittsburgh has received a Leadership in Energy and Environmental Design (LEED™) certification at the Gold level from the United States Green Building Council – complementing Fairmont’s philosophy of operational sustainability and responsible tourism.

Meet our Canine Ambassador Edie and take her for a walk when you visit Fairmont Pittsburgh. For guests missing their canine companion, our Pittsburgh hotel’s Canine Ambassador will offer a warm welcome and make them feel right at home.

Join us for our monthly Cooking Classes at Habitat restaurant. These fun and interactive classes are perfect for foodies and cooks of all experience levels. Make your reservation today!

Pittsburgh was named one of the World's Top 20 Travel Destinationsfor 2012 by National Geographic Traveler! We invite you to stay in our downtown Pittsburgh luxury hotel and visit our beautiful city to see what everyone is talking about.

Want to know what's happening in the city? Visit our Pittsburgh Events Calendar and plan your visit.