Sofitel New York
New York, NY
Previous experience in a similar position in an upscale hotel preferred.The candidate must be professional, self-motivated and possess excellent communication, organization and computer skills. Candidate will be responsible for review of the A/R aging report to eliminate all debts past 90 days. Review of credit applications prior to presenting to the HA and GM. Responsible to coordinate and provide accurate information for credit meetings on a weekly basis. Ensure that decisions are formalized, distributed and appropriate follow up demonstrated as per ACCOR audit rules (FOCUS objectives). Ensure that the A/R process and procedures are in compliance with legal requirements. Organize workload and task assignments along with addressing complaints and resolving individual and group guest issues. Follow up all credit card chargeback’s in a timely manner. Post payments to proper A/R accounts and reservations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Enters finalized cash receipts and updates accounts receivable ledger by customer.
Obtains and mails invoice copies for customers, as requested.
Processes daily credit card deposits.
Researches and processes customer claims of invoice payments.
Answers accounts receivable phone inquiries and follows-up. Calls and/or mails correspondence to customers as necessary in order to update accounts.
Assists with related special projects, as required.
This position pays $31-35/hour.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 10 pounds.
Your team and working environment:
Ideally situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York’s 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city. With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. All your information will be kept confidential according to EEO guidelines.
Why work for Accor?
When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity
to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).
Experience the ultimate in comfort and convenience at Sofitel New York situated conveniently near Rockefeller Center, Times Square, Broadway theaters, world-famous restaurants, art museums and corporate headquarters. Enjoy the modern amenities of this sophisticated downtown NYC hotel within easy reach of Manhattan's most celebrated attractions. Our elegant midtown hotel offers a unique dining experience at Gaby serving French flair in a stylish setting.This elegant 30-story midtown Manhattan hotel evokes a contemporary statement in limestone and glass just a stones throw from Fifth Avenue.Select from 398 spacious rooms on 30 floors including 52 suites and one presidential suite all featuring Sofitel's luxurious feathertop and duvet sleep system - SoBed.
Indulge in modern French cuisine featuring flavors from around the world in a lavish setting filled with Art Deco glamour at our on-site restaurant.
Address | 45 West 44th Street, New York, NY 10036 |
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Property Type | Hotel |
# Jobs | 4 |