Collegiate Hotel Group® is seeking a General Manager to lead Graduate by Hilton Palo Alto and its brilliant team of hospitality enthusiasts.

Job Duties And Responsibilities

Managing budgets and financial plans and controlling expenditure

Maintaining statistical and financial records

Setting and achieving sales and profit targets

Recruiting, training, and monitoring staff

Planning work schedules for individuals and teams

Meeting and greeting customers

Dealing with customer complaints and comments

Addressing problems and troubleshooting

Ensuring events and conferences run smoothly

Supervising maintenance, supplies, renovations, and furnishings

Dealing with contractors and suppliers

Ensuring security is effective

Carrying out inspections of property and services

Ensuring compliance with licensing laws, health and safety, and other statutory regulations

Act as a storyteller for our brand, our hotel, and it’s décor

Work with colleagues to deliver inspirational service

Education And Experience

Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel

Bachelor's Degree in Hospitality Management or Business preferred

Knowledge, Skills And Abilities

Ability to communicate effectively verbally and in writing

Demonstrated ability to lead a team

Excellent attention to detail

Financial savvy

Proficient in Microsoft Office products

Benefits/ Perks

Work today, get paid today, with Daily Pay!

Free telemedicine and virtual mental health care access for all team members starting day one!

Multiple health insurance and life insurance options

401k plan + company match

Paid time off for eligible team members

Holiday pay/ paid holidays

Pet insurance

Employee Assistance Program

Discounted hotel rooms

Savings Marketplace discounts on event tickets, electronics, gym memberships + more!

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Collegiate Hotel Group is an Equal Opportunity Employer.

Graduate Palo Alto

A New Way To Stay In Palo Alto

Rekindle the spirit of your alma mater at the smartest place to stay in Palo Alto. Nestled on University Ave in the heart of downtown, Graduate Palo Alto is steps from charming shops and restaurants, and down the street from Stanford University’s stunning campus.

Originally built in 1929, we’ve completely restored the historic Hotel President to reflect and honor its Spanish-colonial roots. Our lobby, guest rooms and rooftop bar celebrate the region’s unique terrain, while antique art and furniture give all spaces an authentically NorCal feel. From hand-painted redwood wallpaper to custom art depicting university traditions, we’ve got Stanford pride in spades.

Visit our lively lobby café, Lou and Herbert’s, for light bites or a quick caffeine boost. And you definitely don’t want to miss the sweeping views from our rooftop bar, President’s Terrace — the only place of its kind in Palo Alto.

And since we love all things local, we teamed up with nearby fitness studios, Rumble Boxing and Yogasource, to provide special drop-in class rates to hotel guests. The best part? Both spots are less than a 10-minute walk away, so you can work up a sweat without venturing too far.

So whether you’re in town rallying for a Cardinal win, visiting campus or exploring downtown, we’re here to make your stay memorable. Our warm, friendly and whip-smart staff will guide you around Palo Alto so you feel like a local even if it’s your first time in town.

Welcome to Graduate Palo Alto.