Senior Relief Officer

Full-Time

About Viking

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers, and lakes
around the world. Designed for experienced travelers with interests in science, history, culture and
cuisine, Chairman Torstein Hagen often says Viking offers experience for The Thinking Person®.
Viking has more than 250 awards to its name, including being rates #1 for Rivers, #1 for Oceans, and #1
for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No
other cruise line has ever received these same honors by both publications at the same time.

Why join Viking?

• Elevate your career regardless of where you are on your journey. Viking can help you in reaching
  new destinations with:
  o Paid training program in skills and approach to premium hospitality services
  o On-the-job coaching to help you advance rapidly
  o A lifelong network of hospitality professionals
• Onboard our ship
  o Lodging, meals, Wi-Fi, uniforms, and laundry are free of charge for all crew members
  o Travel to/from the ship provided and paid for by Viking, unless you are within reasonable
  driving distance of embarkation or disembarkation ports
  o Crew-only deck and dedicated recreational activities
• Viking Benefits:
  US Mainland candidates:
  o Health, vision, and dental insurance with incredibly low premiums (some plans are fully
  paid by Viking)
  o 401(k) plan with Viking match of 100% of employee contributions up to 4% per pay period
  o Retention bonus program
  Puerto Rico and Guam candidates:
  o Health, vision, and dental insurance with incredibly low premiums (some plans are fully
  paid by Viking)
  o Retention bonus program

  About you

• 3+ years' experience in inventory management, financial/accounting reporting on board, and
  Food & Beverage management
• Previous experience in managing a large multicultural team
• Advanced knowledge of Microsoft Word, Microsoft Excel, Outlook, PowerPoint, plus Mobile
  Devices, Point of Sales system (MXP database.)
• Excellent communication skills and service minded (enjoys guest interaction and has a genuine
  interest in the guests’ experience)
  

  Role Overview
  As part of our Mississippi Administration team, your job as the Sr. Relief Officer is to step -up as the
  Inventory Manager and Associate General Manager when they are off the ship on rotation. As the relief
  of the inventory manager, you are expected to manage and control the inventory of food, beverage,
  operating supplies, linen, uniform durables and consumables in large volumes. As the relief of the
  Associate General Manager you are expected to be the superior handling of Guests relations on board,
  as well as prepare and analyze financial reports, budget, and inventory management. As other leadership
  positions, you will be evaluated based on both guest satisfaction, measurement reports, financial results
  and crew turnover

• You will be reporting to the Hotel General Manager
• You will be expected to work on a 12/4 rotation (12 weeks on board and 4 weeks off on
  vacation). Please note that rotation lengths vary based on staffing and operational needs
  onboard Viking Mississippi
  

  Role Expectations

• When in the inventory manager role, you will be expected to manage food & beverage inventories
  within Public Health / FDA and Viking health guidelines including product rotation (FIFO)
• Understand the Menus and Food specs, to maintain a consistent quality and quantities without
  over-ordering, no running short
• Maintain all inventories within budgeted guidelines, and the financial reports within the
  guidelines and requirements of the accounting and finance teams shoreside
• When in the Associate General Manager, you are expected to be the superior handling of Guest
  Relations on board
• Develop and maintain a good relationship with crew members on board, understand their roles,
  and being able to upscale Hotel Management, Housekeeping, and Guest Services management
• Develop and maintain a consistent and clear communication with the accounting and finance
  teams shoreside to work according to their requirements on financial reports onboard
• Always uphold impeccable grooming standards by complying with Viking’s Image and Uniform
  Standards
• Demonstrate outstanding flexibility: able to work at various times of the day, under pressure and
  always reflect a positive can-do attitude and the best image of Viking
• You will be expected to consistently arrive on time and be prepared for work
• Other tasks and responsibilities may be assigned at leaders’ discretion based on operational needs
  Mandatory requirements & at will employment:
• U.S. Citizen or Permanent Resident (green card) to work onboard the ship, as required by federal
  regulations
• Ability to satisfactorily pass a pre-employment drug test. Viking Mississippi is a drug-free and
  alcohol-free workplace
• Must be 21+ years old, physically fit and in good health to meet the demands of an intense
  shipboard role; must be able to carry heavy items and stand, kneel, and bend for prolonged
  periods of time
• Viking Cruises is an At-Will Employer. As such your employment with Viking is a voluntary one and
  is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in
  this document or in any oral or written statement shall be interpreted to conflict with or limit the
  right to terminate employment at will
  FLSA (Fair Labor Standards Act) Status: Exempt Nonseamen