Busperson / DRA - Resort Outlets

Full-Time

Description

Our upbeat and casual lakefront restaurants and our Resort breakfast, lunch, and dinner dining offers spectacular waterfront views of Lake LBJ while creating memorable dining experiences for our Members and Resort Guests. Live Music and Weekly Special Events create the vibe for this venue. Bring your talents in service and upselling the best food and beverage offerings on the bay. Premium earning potential and flexible scheduling available at this indoor/outdoor venue. Seeking service professionals with at least 1 year of upscale casual dining experience.

First impressions are everything! DRA/Buspersons will detail tables and stock service stations in an efficient manner while assisting Restaurant Servers with table service to ensure total guest satisfaction.

*Busperson / DRA is a tipped position.

Benefits

• Medical, Dental, Vision Insurance
• Paid vacation, paid Holidays
• 401k plan with employer match
• Long and short-term Disability
• Major Illness Insurance
• Accident Insurance
• Limited access to some resort amenities (Golf, etc)
• Retail and dining discounts
• Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and Amenity Privileges*
• Associate discounts

• • Retail and Dining at Horseshoe Bay Resort
  • Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• Critical Illness and Accident plans
• Associate Relief Fund

*Privileges based on occupancy and business levels

ESSENTIAL JOB FUNCTIONS:

• Replenish and maintain adequate service supplies and utensils to include, but not limited to:

1. China - proper plates in proper area
2. Glasses - water, ice tea, juice, sodas
3. Coffee mugs or cup and saucers
4. Silverware (cutlery)

• Replenish and maintain adequate food items and beverages.
• Actively promote accident prevention by keeping all areas swept and clean, at all times.
• All counters and shelves cleaned and polished daily.
• All machines cleaned and sanitized to include
• All refrigerators and reach-ins cleaned.
• All drains cleaned.
• Heat strips and service window cleaned.
• Floor swept and mopped on aisle, hot side and cold side.
• Complete food store room requisition and store all items in their proper place.
• Empty all trash cans.
• Perform extra cleaning, as necessary, and as delegated by the lead utility person.
• Perform all other duties, as directed by management.

MINIMUM QUALIFICATIONS:

• Neat in appearance and well groomed.
• Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.
• Able to work with little supervision.
• Friendly disposition and well mannered.
• Must be punctual.
• Must be able to communicate in English well enough to understand schedules and cleaning checklists.
• Must be organized.
• Must be able to work efficiently.
• Stooping, bending and lifting an average of 30 pounds will be required.

ADDITIONAL QUALIFICATIONS:

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that, at all times, it may be necessary to move an associate from their accustomed shift, as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)