Night Auditor
Part-Time

Hilton Aventura Miami
Adventura, FL

A property of: Shaner Hotel Group Posted about 23 hours ago

SAVE

Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Other duties as assigned.

Responsibilities

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift.  The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

Qualifications

  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • ONQ PMS experience preferred. 
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Hilton Aventura Miami

Close to shops, beach, and gaming

We’re located less than five miles from Aventura Hospital, and Hard Rock Stadium is 30 minutes away. We offer an afternoon shuttle to Sunny Isles Beach, Aventura Mall, and Gulfstream Park. Gala serves South American-inspired cuisine, and MuseBar offers specialty cocktails. Enjoy our Executive Lounge, two amenity decks, and poolside cabanas.

Address 2885 NE 191st Street, Adventura, FL 33180
Property Type Hotel
# Jobs 6
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