Front Desk Agent
Full-Time
Fairfield Inn & Suites Lebanon Near Expo Center
Lebanon, PA
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Fairfield Inn & Suites Lebanon Near Expo Center
New Lebanon, PA hotel walkable to Lebanon Expo Center
Fairfield Inn and Suites Lebanon is the perfect stop for travelers! Conveniently located only 30 miles from Harrisburg International Airport, 2 miles from downtown Lebanon, and 25 miles from Harrisburg, our hotel sits in the middle of all the action, but allows guests to sink into relaxation with amenities like free Wi-Fi, an indoor pool, complimentary breakfast, and access to our 24-hour fitness center. Within walking distance of Lebanon Valley Exposition Center and Fairgrounds, our guests enjoy easy access to indoor events including festivals, conferences, banquets, weddings, and more. At our pet-friendly hotel Fairfield Inn and Suites Lebanon, you are our number 1 priority. Ask us about our commitment to Clean and The Fairfield 100 percent Guaranteed, where we promise you will be satisfied or we will make it right. That is our commitment to you.See Less
| Address | 100 Springwood Drive, Lebanon, PA 17042 |
|---|---|
| Property Type | Hotel |
| # Jobs | 3 |
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Fairfield Inn & Suites Lebanon Near Expo Center
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A property of: Shaner Hotel Group
Fairfield Inn & Suites Lebanon Near Expo Center
Lebanon, PA
A property of: Shaner Hotel Group