Relief Night Auditor
Full-Time

Embassy Suites Columbus, OH
Columbus, OH

A property of: Kana Hotel Group Posted 27 days ago
SAVE
Tweet
LinkedIn

Job Description

  • Be available to work a Tuesday and Wednesday overnight hours.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Other duties as assigned.

    Responsibilities

    The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

    Qualifications

  • Minimum one year previous hotel front desk experience.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Knowledge of local activities and attractions appropriate for clientele.

    • Embassy Suites Columbus, OH

    Embassy Suites Columbus, OH

    Address 2700 Corporate Exchange Dr, Columbus, OH 43231
    Property Type Hotel
    # Jobs 2
    Other Jobs at Embassy Suites Columbus, OH:
    Hotel Front Desk Agent

    Embassy Suites Columbus, OH

    Columbus, OH

    A property of: Kana Hotel Group

    Full-Time PM
    6 days ago