Sales Manager
Full-Time

Graduate Richmond
Richmond, VA

A property of: Graduate Hotels Posted about 17 hours ago

SAVE

Collegiate Hotel Group® is seeking a Sales Manager to join Graduate Richmond and its brilliant team of hospitality enthusiasts.  

Job Duties And Responsibilities  

  • Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience  
  • Manage business travel accounts to maximize business potential  
  • Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals  
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system  
  • Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business  
  • Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions  
  • Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS  
  • Details BEOs with client for groups with meeting space and distributes with appropriate staff. 
  • Conduct pre- and post-conference meetings when it is agreeable with the client  
  • Attends property specific receptions to generate leads and interact with customers  
  • Organize and execute local area blitzes  
  • Implement special promotions relating to sales segment  
  • Establishes relationships with local businesses and organizations and is an active member in local industry associations  
  • Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes  
  • Consistently meet or exceed sales goals including predetermined revenue and sales activity  
  • Other duties as assigned  

Education And Experience 

  • High School Diploma/GED. Bachelor’s Degree preferred 
  • Prior sales experience preferred 

Knowledge, Skills And Abilities 

  • Strong analytical skills relative to impact on hotel revenues  
  • Ability to communicate effectively verbally and in writing  
  • Strong understanding of revenue management principles  
  • Ability to use reservation and revenue management systems to develop pricing and sales recommendations  
  • Experience with Delphi.fdc preferred 

Benefits/ Perks 

  • Work today, get paid today, with Daily Pay! 
  • Free telemedicine and virtual mental health care access for all team members starting day one! 
  • Multiple health insurance and life insurance options 
  • 401k plan + company match 
  • Paid time off for eligible team members 
  • Holiday pay/ paid holidays 
  • Pet insurance 
  • Employee Assistance Program 
  • Discounted hotel rooms 
  • Savings Marketplace discounts on event tickets, electronics, gym memberships + more! 

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. 

*Collegiate Hotel Group is an Equal Opportunity Employer. 

Graduate Richmond

Grand Slam Pad With A Little Punk N’ Spunk

Welcome to Graduate Richmond—where your intellectual curiosity meets your favorite place to stay.

Graduate Richmond is conveniently located near Virginia Commonwealth University, a hop from the airport and knee deep in the 400-year-old history of America’s legends and lore. A championship collection of golf greens courses through the James River region and revolutionary state capital, making Graduate the smartest place to stay in town!

Our warm walnut paneled lobby nods at the impressive and courageous past of local tennis luminary Arthur Ashe. Preppy elements mixed with a mid-century minimalism and a hint of history help tell his story. Perforated vinyl seating, cable knit details and a collection of his signature frames displayed in Brookfield bring his spirit to life. Monument lined cobblestone streets beckon the art and architecture of the past – inspiring the art collection that charms our halls, walls and cozy navy guest rooms.

Grab a bite in Brookfield, our lobby café and watering hole, or get your consummate collegiate on in the lobby-level game room, complete with a Shuffleboard, Pool Table and a Ping Pong table, this hang out will keep you preoccupied for hours. Then head up to Byrd House, our seasonal rooftop pool and bar perched sixteen floors up serving a twist on concession stand favorites, sporting cocktails and a whole lotta fun.

So whether you’re in town rallying for the Rams, dropping by for a show at The National or in town for a meeting or meet up at the 17th Street Farmer’s Market, we’re here to make it memorable. Our warm, friendly and whip smart staff (#humblebrag) can guide you to and around Richmond so that you feel like a local, at home again even if it’s your first time in town.

Our hotel rooms are ready for a night like you’ve never had before, where little moments of surprise and discovery will meet you down every corridor and around each corner. This is Graduate—be ready to be inspired.

Address 301 W Franklin Street, Richmond, VA 23220
Property Type Hotel
# Jobs 8
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