Description

Do you have a passion to create memorable moments by WOWing guests and co-workers with your gift of hospitality, creativity and leadership style? You could be the Front Desk Supervisor we are seeking!

Job Overview:

Assisting the Front Office Manager in the day to day operations of the front desk while ensuring 100% guest satisfaction.
Warmly welcome and register guests, to assisting with guest departures while providing prompt and courteous service.
Ensuring the guest stay meets Hilton's Brand Standards.
Resolving any guest issues.
Assist with the supervision and training of the front office staff.
Will act as MOD when required.

Requirements:

MUST have previous hotel front desk supervisory experience or hotel front desk experience

OnQ and Hilton experience preferred

Outstanding guest service skills; Strong hospitality skills

Ability to read, listen and communicate effectively in English, both verbally and in writing.

Must be able to work a flexible schedule of AMs and PMs

Must be able to work Saturdays, Sundays and Holidays

Neat and professional appearance

Benefits:

Vacation, Sick and Holiday Pay

401(k) with company match of 4%

Medical, Dental, Vision and Life Insurance

Short and Long Term Disability

Critical Illness, Hospital and Accident Insurance

Hilton Team Member Travel Discounts

Free Uniforms, Safety Shoes and Team Member Parking

Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to elizabeth.levin@hiltonboca.com or call 561.852.4007 to let us know the nature of your request.

Qualifications

Hotel Front Desk and/or Supervisory Experience

Compensation: $19.50 per hour

Hilton Boca Raton Suites

Are you looking for your new home? Read all about our hotel below:

At A Glance

Hilton Boca Raton Suites puts travelers in easy reach of some of the area's best shopping, dining, golf and beaches. Our hotel is situated in a peaceful lakeside complex with access to several local attractions including Atlantic Ocean beaches. With spacious rooms and suites, an ideal location and lots of on-site amenities, our hotel in Boca Raton has everything guests need for a getaway.

All-suite Boca Raton, Florida hotel in tranquil lakeside complex
Spacious 2-room suites with private bedroom and separate living area
Complimentary shuttle along Glades Road Corridor to shopping and dining locations
Outdoor heated pool and 24-hour fitness center
Complimentary cooked-to-order breakfast and nightly Cocktail Reception
Complimentary WiFi, internet connectivity station and 3 flexible lakeside meeting rooms

What our employees say

"Though I need change my status to part time due to school, I still want to be able to work here as I very much love it here!"

Why people like to work here

"Great place to work, My team is amazing and we work together as such. HR does an amazing job of having the team feel appreciated."

"I would recommend this company to others because I value its principles and the image it upholds including its values and warm hospitality standards. I feel proud to work for this company."

About the management team

We have 5 team members who have been with hotel over 25 years, which goes to value we have for our team members and their love of the hotel.

We look to promote from within: both our Director of Sales and Marketing and our Front Office Manager started here as Front Desk Agents and advance their careers through talent, passion and opportunity.