Server

Full-Time

Canebrake Country Club is excited to announce the exceptional career opportunity of Server.

At Troon, we believe our Associates are our greatest strength and competitive advantage. Whether you are looking to take your career to the next level or have a long-standing passion for food, beverage and serving people, there’s an exciting new opportunity for you at Canebrake Country Club. Engage with guests from all over, providing a first-class experience and dedicated service they will carry with them long after they’ve left our premises.

Ideal candidates have a genuine passion for hospitality. Serves guests food and beverage items in a prompt, professional and courteous manner. Creates memorable dining experiences through personalized and genuine interactions.

Key Responsibilities of the Server

• Prepares restaurant tables with special attention to sanitation and order.
• Assists with setting tables and rearranging tables to accommodate larger parties.
• Provides immediate attention to all guests upon seating.
• Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
• Presents menus and assists guests in selecting food and beverage items.
• Delivers food to guests promptly after preparation.
• Confirms orders with the chefs and bartenders whenever a clarification is requested.
• Ensures guest satisfaction. Anticipates guest needs, replenishes items as needed, and maintains a clean and clutter free table.
• Participates in pre-shift meetings and taste tests.
• Maintains organized workstation and side work duties.
• Accountable for checks and cash transactions. Utilizes the Point of Sale System properly and strives for 100% accuracy in all charges and transactions.
• Follows established training and systems for taking, placing, and delivering orders.
• Follows established standards for greeting, cocktail service, food delivery and general service techniques.
• Collaborates with other servers, kitchen and bar staff before, during and after meal service periods to execute a “Guest Comes First” approach.
• Practices proper tray service for all food and beverage service.
• Works closely with restaurant management to immediately address all guest concerns
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required

Minimum Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Preferred Requirements

• 2+ years’ Server experience preferred
• Proven exemplary customer service skills
• 2+ years’ experience with a restaurant POS software platform

Certificates/Licenses

ServSafe Certified (Food Handler & Alcohol) or TIPS equivalent.

Job Knowledge, Skill, And Ability Preferences

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Meets state age requirements for handling alcoholic beverages.
• Working knowledge of POS system.
• Attention to cleanliness and safety.
• Must have legible handwriting.
• Patience and customer-oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible and trustworthy.

Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Occasionally works in outdoor weather conditions. Noise level is moderate.

About Troon

Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com