Guest Service Agent

Join Our Team as a Guest Service Agent!

Are you ready to be the warm and welcoming face of our hotel? We’re looking for a passionate Guest Service Agent to join our dynamic team. Enjoy competitive pay, fantastic benefits, and the opportunity to make a real difference in our guests’ experiences!

Why You Should Apply:

• High Pay & Competitive Rate: We value your skills and dedication.
• Great Benefits: Including health, dental, vision insurance, and a 401(k).
• Flexible Schedule: Enjoy a work-life balance that suits your lifestyle.
• Career Growth: We believe in promoting from within and offer opportunities for advancement.
• Positive Work Environment: Join a friendly team that supports one another and thrives on providing exceptional service.

What You’ll Do:

As a Guest Service Agent, you will:

• Greet and check in guests with a smile, ensuring a memorable first impression.
• Handle guest requests and complaints with professionalism and care.
• Manage reservations and maintain accurate records.
• Assist with sales and marketing efforts to enhance our services.
• Keep the lobby and common areas inviting and clean.

What We’re Looking For:

• Warmth & Hospitality: A genuine desire to make others feel welcome.
• Problem Solver: You thrive in fast-paced environments and address issues promptly.
• Team Player: You contribute to a positive team spirit and support your colleagues.
• Dependability: You show up on time and complete tasks efficiently.

Qualifications:

• High school diploma or equivalent (preferred).
• Experience as a Guest Service Agent or in a similar role is a plus.
• Strong communication skills and the ability to interact with diverse guests.

Physical Requirements:

• Ability to stand for long periods, lift up to 50 pounds, and perform various tasks throughout your shift.

Schedule:

• Full-time, 8-hour shifts with day and evening availability.
• Weekend and holiday availability is a must.

Ready to Brighten Someone’s Day?

If you’re excited about providing exceptional guest service and want to be part of a thriving team, we’d love to hear from you! Apply now and take the first step towards a rewarding career in hospitality.

Experience:

• Guest Service Agent: 1 year (Preferred)