Description

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service. We care for people so they can be their best.

The Social and Meeting Connections Event Planning Manager's primary focus is servicing our Local Sales bookings, and wedding room blocks. They also will have Rooms Only Group bookings to include corporate, and Meeting Connections of 10 – 25 guest rooms. This position acts as the liaison between Clients and the hotel's Operational departments. Responsibilities include detailing all Food & Beverage, Room setup, and A/V needs, as well as managing room blocks, billing, and final review. Social and Meeting Connections Event Planning Manager also act as on-site contact and support operational departments to ensure a high-level execution of all events.

Some of the responsibilities include:

Work closely with clients to understand what they actually want in the event
Plan events across key market segments catering, charity, corporate events, socials & weddings.
Aim to exceed all department revenue and profitability objectives.
Working closely, and in conjunction with Clients & the Operations Team to ensure that all aspects of events are effectively coordinated and serve both the client's and hotel's needs.
Responsible for arranging and running client meetings, menu tasting sessions, and planning appointments, as necessary.
Conduct thorough site inspections to assess booked space, ensuring they meet client expectations and are in line with hotel standards.
Ability to monitor Client budgets, balanced with a proactive approach to secure additional opportunities to build revenue from contracted levels
Coordinate with internal departments in the hotel to ensure seamless execution of events.
Maintain good relationships with various vendors involved in the event, as well as with venue owners
Meets and greets in-house meeting planners where appropriate to ensure total client service and improve MPSI Scores
Oversee event setups prior to the commencement of functions.
Conduct a pre and post-event analysis to be able to plan properly and to also be able to improve in different areas
To carry out any other reasonable duties and responsibilities as assigned by senior management

Qualifications

A minimum of 2-3 years of hotel event sales/event planning or comparable experience servicing Financial, Medical and Entertainment markets, Local Corporate, Sports Teams, Multi-Day Conferences, and Social/Weddings.

Understanding of the luxury market, with a strong desire for service excellence and providing unique, interesting and impactful experiences

A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills, combined with polished presentation skills and a high level of creativity, innovation and problem-solving ability required.

High-level commitment to service & experience excellence, in conjunction with robust teamwork and leadership skills.

Must be proficient in general computer knowledge, including experience with floor plan and event planning software.

Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment, with the ability to be strategic, responsive and effective managing change.

Strong food and beverage knowledge, with the ability to customize to accommodate client preferences and budget

The starting salary for this position is $61,800/year. Actual pay will be commensurate with experience.

Why Work at Hyatt?

Enjoy free meals in our colleague cafeteria for every shift worked
Free parking on-site
1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
Discounted & Complimentary hotel room nights
Medical, Dental, Vision Insurance – (Full-Time colleagues)
Flexible Spending Account (Full-Time colleagues)
Retirement Savings Plan
Basic Life Insurance
PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
Opportunities to work around the world with Hyatt Hotels and Resorts
End of Season Ski Pass Bonus

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Requirements

A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills
A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
Must be proficient in general computer knowledge
Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
Prefer two years hotel experience or completed Event Management trainee program
Preferred candidate has completed PSS or equivalent training

Grand Hyatt Vail

Vail's premier ski-in/ski-out luxury resort featuring year-round activities and inspirational meeting space.

Grand Hyatt Vail, Vail’s premier mountain resort offers the epitome of elevation with 285 newly renovated guestrooms and suites featuring sophisticated décor, luxuriously appointed bathrooms and delightful turn down traditions – the perfect home base for year-round adventure and escape tucked along the pristine evergreens of Vail Mountain and the picturesque Gore Creek. With Vail and Lionshead Villages only a five-minute drive by private car or the complimentary hotel shuttle, Grand Hyatt Vail’s location offers both town activities and events along with nature’s sanctuary as part of your memories.

Grand Hyatt Vail will enchant you with 40,000 square feet of function space and Colorado inspired culinary creations from the new restaurant, Gessner, an upscale market and Fireside Lounge with breathtaking views and an inventive après scene, blissful spa treatments, a premiere skiing experience including an on-property ski lift (seasonal), ski concierge, rentals and ticket office, and four seasons of adventures for all ages inspired by our beloved mountainside setting and culture.