Position Responsibilities

Responsible for learning the hotel brand and strategy

Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience

Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions

Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events

Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel

Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals Achieve all predetermined sales goals for revenue and sales activity Negotiate contracts according to company standards

Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented Accurately record all bookings or lost business for hotel

Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures Provide prompt and accurate responses to all client requests for proposals and information Consistently meet or exceed sales goals including predetermined revenue and sales activity

Assist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed Monitors local competitors and compares their operation with his/her operation

Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintain existing accounts with active trace/follow up system Completes daily/weekly/monthly reports as directed by the DOS/GM Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process Provide prompt and accurate responses to all client requests for proposals and information Perform various other duties as assigned to meet business objectives

Education And Experience

Minimum of High School education, post-high school education preferred Minimum of three (3) years in hotel or conference Catering/Sales

Experience with CI/TY preferred
Previous banquet and events management experience

Knowledge, Skills, & Abilities

Ability to communicate effectively verbally and in writing Excellent listening and problem-solving skills Ability to exceed expectations of guests and team members Negotiating Skills Strong computer skills Must have flexible work hours that may include evenings, weekends, and holidays

The Viv Hotel, Anaheim, a Tribute Portfolio Hotel

MARRIOTT'S NEWEST TRIBUTE PORTFOLIO HOTEL IN ANAHEIM/OC

Marriott's newest Tribute Portfolio hotel in Anaheim, close to Orange County, CA. From poolside to tableside, we take your Southern California adventure to another level. Enjoy large stylish guest rooms at our hotel in Anaheim, with several rooms with bunk beds as well! The Viv offers two pools our rooftop pool and outdoor bar are adults only and have sweeping views of Disneyland (great for evening fireworks) and the Anaheim skyline. Our Oasis Pool and Pool Bar are great for families or single travelers wanting to unwind by the firepit. The Viv Hotel is well known for its delicious dining offerings; venture up to the 12th floor at the top of The V, enjoy breakfast with kids or friends at Valencias, or grab a bite at Melody's Market on the way to the theme parks. Whether you are here to celebrate, convene, take in a game at Angel's Stadium or hit the parks, stay at a hotel that connects to the kid in all of us.

Address	1601 South Anaheim Boulevard, Anaheim, CA 92805
Property Type	Hotel
# Jobs	8