Group Sales Manager

Full-Time

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Sales & Marketing Team. We are committed to providing you with:

• Highly competitive wages.
• An exceptional benefit plan for eligible associates & your family members.
• 401K matching program for eligible associates.
• Flexible scheduling to allow you to focus on what is important to you.
• Discounts with our Crescent managed properties in North America for you & your family members.
• Marriott Employee Room Rate Discount Program.

ESSENTIAL JOB FUNCTIONS:

• Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

• Partners with counterpart to effectively manage the business opportunity.

• Identifies, qualifies, and solicits new business to achieve personal and property revenue goals.

• Develops effective sales plans and actions.

• Works with partners to develop creative ideas and proposals for events.

• Maximizes revenue by upselling packages.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities based on market conditions and individual property needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Minimum of one year of CI experience required.
• Minimum of one continuous year in a full-service hotel required.
• May attend Tradeshows
• Entertains clients.

Building Successful Relationships

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for sales opportunities.

• Provides excellent customer sales service in order to grow share of the account.

• Manages and develops relationships with key internal and external stakeholders.

Additional Responsibilities

• Utilizes intranet for resources, templates, and information.

• Participates in site visits.

• Develops and facilitates execution of contracts as required.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Executes brand’s Customer Service Standards and property’s Brand Standards through the sales process.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)