Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.

Responsibilities

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Moxy Columbus Short North

Tired of an ordinary hotel and check in experience? So are we. At Moxy Columbus Short North, you check in 24/7 where it matters- at The Bar. Don’t forget to grab your free drink token along with your room keys! Our open lobby layout, paired with contemporary furniture, is designed to keep you coming back. Why spend time in your room when you could be spending time playing pool or games with our fun-loving staff? Interested in exploring the local scene? We are experts on all the go-to places to find in Columbus. Moxy has 24/7 Food & Beverage offerings with a wide selection of snacks and drinks. Check out the Grab and Go market, The Bar that offers local selections throughout our three daily happy hours, and our state of the art gym. All bedrooms are equipped with 55-inch smart televisions, built in USB ports and free enhanced Wifi. (Some features may be effected by Covid Restrictions)