Front Desk Agent
Full-Time

SpringHill Suites by Marriott Chattanooga North/Ooltewah
Ooltewah, TN

A property of: Gibson Hotels Group Posted 12 days ago
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Description

Are you a hard working "PEOPLE PERSON"? Look no further!! Join our award-winning company as a FRONT DESK AGENT! We want your smiling face and positive attitude, representing the Springhill Suites Ooltewah! Take advantage of this outstanding opportunity, for a career in the hospitality industry! Cultivate relationships in an enjoyable team environment! We offer travel discounts, employee referral bonuses, and FREE Telehealth, and DAILY PAY through our partner Zayzoon!

Responsibilities

  • Greet and processes guests as they check-in/out
  • Complete registration, secure payment, verify billing and adjust billing as needed
  • Confirm guest information, room rate, selection of room(s)
  • Code electronic keys
  • Assist guests with reservations and requests in a friendly, professional, and timely manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Provide high standards of quality to ensure guest satisfaction
  • Anticipate guests’ needs and consistently exceed their expectations
  • Implement creative solutions as needed while complying with brand standard
  • Demonstrate a thorough knowledge of hotel information including but not limited to:
  • Hotel Information
  • Room categories
  • Room rates
  • Packages
  • Promotions
  • Build strong relationships with guests, clients and groups while maintaining professional integrity
  • Possess knowledge of local area to answer guest questions

Requirements

  • Guest service experience preferred
  • Attention to detail
  • Team player
  • Organizational skills
  • Professional written and verbal communication
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

SpringHill Suites by Marriott Chattanooga North/Ooltewah

Find style and substance at our Ooltewah, Tennessee, hotel

Discover a contemporary take on classic comforts at SpringHill Suites Chattanooga North/Ooltewah. Located in Ooltewah, Tennessee, our hotel places you near numerous attractions such as the Summit Softball Complex, Southern Adventist University and Hamilton Place. Start your day with our hotel's complimentary breakfast or head to our on-site restaurant, Creekside Bar + Grille, and choose from delectable American fare. We offer 1,964 square feet of versatile venue space designed to accommodate your Tennessee events. Stay active at the 24-hour fitness center, stocked with cardio equipment and free weights, or take a swim in our outdoor pool. After a day of exploring Ooltewah, retreat to a spacious hotel suite featuring free Wi-Fi, smart TVs, spa-like bathrooms and separate work and sleep areas. Travel with confidence at SpringHill Suites Chattanooga North/Ooltewah.

Address 8876 Old Lee Highway, Ooltewah, TN 37363
Property Type Hotel
# Jobs 2
Other Jobs at SpringHill Suites by Marriott Chattanooga North/Ooltewah:
Restaurant Cook

SpringHill Suites by Marriott Chattanooga North/Ooltewah

Ooltewah, TN

A property of: Gibson Hotels Group

Full-Time
12 days ago