Director of Facilities

Full-Time Varies

Position Summary:

The Facilities Director provides the overall direction and supervision of the Engineering Department. This position recommends and oversees projects necessary to maintain and improve buildings, mechanical/electrical systems, parking, equipment, vehicles and any other facility related area. The Facilities Director is responsible for all areas involving maintenance, environmental services, receiving and grounds in a manner that will protect the company’s investment and support the operational objectives including Beach, Tiki Bar, Banquet and Catering facilities and meeting rooms including F&B outlets and exterior.

Essential Duties and Responsibilities

• Maintains mechanical, electrical and controls systems. Coordinates and orders contracted services as needed to accomplish repairs not practical to be done by facility staff.

• Using manufacturers’ recommendations and job knowledge, establishes and carries out a preventive maintenance program for the physical plant and equipment for which the department has responsibility for.

• Serves as project director, assuring federal and state compliance, timely completion of tasks and satisfactory subcontractor performance of any construction or remodeling projects.

• Stays alert to all facility safety hazards and ensures that they are corrected in a timely manner.

• Acts as a liaison with city, county and state, as it relates to fire and fire detection/prevention systems.

• Maintains a system of facilities supplies, assets inventory and accounting.

• Purchase supplies and equipment within the purchasing guidelines.

• Prepares plans, material lists and estimates for new or renovation projects

• Maintains and enforces all applicable OSHA programs within the facility department.

• On-call twenty-four hours for problems related to buildings, equipment and fire.

• Responsible for identifying and overseeing all contractual services related to the facility (e.g. snow removal, fire services, elevators, maintenance contracts, janitorial services, trash removal, etc.).

• Develops and presents recommendations for the improvement of the facility and oversees implementation of approved projects.

• Develops and recommends capital improvement budget requests regarding the buildings and equipment within the facility.

• Provide exceptional guest service for all external and internal customers.

• Responsible for the operation of the Facilities department, successful performance of associates, and a favorable guest experience.

• Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.

• Manage expenses based on budgeted guidelines and business volumes to include payroll and staffing levels.

• Perform all functions of personnel within span of control, as needed.

• Must maintain reasonable accessibility by phone for business purposes.

• Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.

• Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.

• Support current law and policy to provide a work environment free from illegal and discriminatory behavior.

• Promote and ensure the safety and security of all guests and associates.

• Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.

• Serve as periodic Manager on Duty (MOD), responsible for the direct supervision of all Hotel operations and conduct of Hotel associates while on duty.

• Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.

Knowledge, Skills and Abilities:

Associate’s degree in Facilities Management or other post-secondary education in a related field preferred or 10 years equivalent experience related to facilities management.

• Five year’s experience related to the management of facilities or comparable experience with the operation of heating, cooling and ventilation systems, electrical, plumbing and other aspects of facility maintenance.

• Must be willing/able to work a varied work schedule to lead a 24/7 operation, including nights, weekends, and holidays.

• Ability to effectively utilize conflict-resolution techniques.

• Ability to analyze and interpret departmental needs and results.

• Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow associates.

• Ability to maintain strict confidentiality including, but not limited to, associate data, player activity, claim activity, financial data, marketing plans, and policies.

• Ability to perform assigned duties under frequent time pressures and in an interruptive environment.

• Ability to use telephone, copy/fax machine, hand-held radio, and any department-specific equipment, tools, and computer software.

• Excellent computer skills in a Microsoft Windows environment. Must include Excel and skills in database management and record keeping.

• Ability to solve complex problems and maintain mental concentration for significant periods of time.

• Ability to perform a broad variety of tasks and deadlines with an irregular work schedule.

• Above average oral and written communication skills allowing effective communication with guests and all levels of associates.

• Knowledge of all facilities and promotional events available to guests on property.