Bellperson
Durham Marriott City Center
Durham, NC
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Greet arriving guests/visitors; bid farewell to departing guests/visitors.
- Assist guests and visitors into and out of their vehicles, including loading/unloading luggage.
- Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces.
- Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager.
- Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies.
- Identify and explain hotel facilities and features to guests while escorting them to their room.
- Place guest luggage inside room.
- Relay accurate directions to guests on inquiries of transportation within the local area.
- Handle guest complaints by ensuring guest satisfaction.
- Deliver items to guest rooms promptly to include messages; mail and faxes; packages; flowers; sundry items requested by guest; gift items.
- Monitor and maintain appearance of lobby areas and luggage holding room.
- Ensure confidentiality of hotel guests and security of guest room access.
- Other duties as assigned.
Responsibilities
Qualifications
- Valid driver’s license in the state of hotel’s operations.
- Excellent driving record.
- Must be 21 years or older.
- Ability to provide legible communication and directions.
- Previous guest relations and/or training.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Durham Marriott City Center
Durham Marriott City Center
Experience a blend of comfort and cosmopolitan style at Durham Marriott City Center. Set in the heart of Durham, NC, our downtown hotel is attached to the Durham Convention Center and steps away from the Carolina Theatre and Durham Performance Arts Center. Explore the area’s nearby attractions, including the Durham Bulls Athletic Park, the Museum of Life and Science and the Duke Medical Center. Delight in modern hotel amenities during your stay, such as in-room dining, a business center and a 24-hour gym. After a productive day downtown, enjoy sumptuous southern cuisine and handcrafted cocktails at our hotel restaurant, Table South Kitchen & Bar, then cap off the night with a drink at our M Club Lounge. Our spacious hotel rooms and suites feature flat-screen TVs, plush bedding, comfortable workplaces and high-speed Wi-Fi, while select rooms showcase views of downtown. Whether in search of a relaxing getaway or productive work trip, Durham Marriott City Center provides a refreshing stay in Durham, NC.
| Address | 201 Foster Street, Durham, NC 27701 |
|---|---|
| Property Type | Hotel |
| # Jobs | 4 |
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