Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Greet arriving guests/visitors; bid farewell to departing guests/visitors.
Assist guests and visitors into and out of their vehicles, including loading/unloading luggage.
Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces.
Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager.
Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies.
Identify and explain hotel facilities and features to guests while escorting them to their room.
Place guest luggage inside room.
Relay accurate directions to guests on inquiries of transportation within the local area.
Handle guest complaints by ensuring guest satisfaction.
Deliver items to guest rooms promptly to include messages; mail and faxes; packages; flowers; sundry items requested by guest; gift items.
Monitor and maintain appearance of lobby areas and luggage holding room.
Ensure confidentiality of hotel guests and security of guest room access.
Other duties as assigned.

Responsibilities

Transport guest luggage to/from guest rooms. Escort guests to rooms and inform guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay. Thorough knowledge of all hotel services and amenities. May also perform valet services, i.e. drive, park and retrieve guest/visitor vehicles as they arrive and depart from the hotel, courteously, safely, and efficiently according to the hotel's standards.

Qualifications

Valid driver’s license in the state of hotel’s operations.
Excellent driving record.
Must be 21 years or older.
Ability to provide legible communication and directions.
Previous guest relations and/or training.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Eligible for a Benefits package including 8 paid holidays, Paid time off, 401k, and Marriott hotel discounts. Located on bus and metro routes.

Le Meridien Atlanta Perimeter

Relax in luxury at our Dunwoody Perimeter Hotel

Surrounded by long-standing dogwoods and lush greenery, our hotel in suburban Atlanta, GA, offers a scenic retreat in Dunwoody, GA. Part of Perimeter Center, a suburban area of Atlanta, our boutique hotel is steps from local attractions like Perimeter Mall or travel anywhere in a 2-mile radius on our shuttle. To access downtown Atlanta in the north, take a 30-minute drive or board the MARTA system. Stay at our hotel in suburban Atlanta, and fuel your Atlanta adventures with innovative, eclectic cuisine at Portico, followed by a workout in our state-of-the-art fitness center. Or make relaxation a priority in our poolside cabanas. If you're in town for a special event, host your group in our hotel in Dunwoody, Atlanta. Our luxurious rooms and suites offer ideal launch pads into Atlanta, featuring plush beds, flat-screen TVs and room service. Find the best of both worlds at Le Méridien Atlanta Perimeter, your pastoral oasis near the big city.