Description

The Valet Attendant at Hyatt Regency Lost Pines, is the first point of contact for our guests, providing a warm and welcoming experience. The attendant’s primary responsibility will be to park and retrieve guest vehicles safely and efficiently, ensuring a seamless arrival and departure process. This role requires precise communication and coordination with Resort Guest Services and knowledge of daily events. The Valet attendant will also assist with luggage and provide information about hotel services and local attractions.

Key Responsibilities:

Greet guests upon arrival and departure with a friendly and professional demeanor.
Safely park and retrieve guest vehicles in a timely manner.
Assist guests with luggage and provide directions or information as needed.
Maintain a clean and organized valet area.
Ensure the security of guest vehicles and belongings.
Communicate effectively with the front desk and other hotel staff.
Provide exceptional customer service and address guest inquiries or concerns promptly.

Benefits | We care for people so they can be their best!

On-Call Colleagues enjoy:

Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
Discounted Room Nights - at Hyatt Hotels around the world
Free Parking – at the resort
Daily Employee shift meals - for full-time, part-time and on-call colleagues

Requirements

A true desire to satisfy the needs of others in a fast-paced environment.
Valid driver’s license with a clean driving record.
Ability to operate manual and automatic vehicles.
Excellent customer service and communication skills.
Ability to work in a fast-paced environment and handle stressful situations calmly.
Physical ability to stand for long periods and lift heavy luggage.
Must be 18 years of age or older.
Knowledge of the local area and attractions.
Must have stamina to lift moderate amounts of weight & run short distances.
Must be comfortable working outdoors in a variety of weather conditions including hot and humid.
Must have an open and flexible schedule that includes morning, afternoon, evening, weekend and holiday shifts.
Previous experience in a valet or customer service role is preferred

Compensation: $10/Hr TIPS

Hyatt Regency Lost Pines Resort and Spa

A luxurious Texas wilderness escape near Austin, TX

Nestled on 405 lush acres just 20 minutes from Austin, Hyatt Regency Lost Pines Resort & Spa is a place where you can immerse yourself in nature and discover something special every day. At Hyatt, we believe our guests choose us because of our caring and attentive associates who are dedicated to providing authentic hospitality and meaningful experiences.

We strive to exceed high expectations and offer outstanding rewards, opening doors to exciting challenges in the hospitality industry. Our work environment demands exceptional performance and provides great rewards in return. If you’re seeking career opportunities, job enrichment, or a supportive workplace, Hyatt Regency Lost Pines Resort & Spa is ready for you. Join us and embark on a journey where your talents lead to exciting and rewarding experiences.

Our Philosophy

The success of Hyatt is driven by over 80,000 associates around the world who provide authentic hospitality and strive to make a difference in the lives of the guests they encounter every day.

The Hyatt culture is built around a 50-year tradition of innovation and excellence, a deep understanding of the hospitality industry and a passionate commitment to delivering the most rewarding experience possible to our guests and our associates.

Mission: We provide authentic hospitality. We make a difference in the lives of those we 'touch' everyday—that is our definition of hospitality. We do this in an environment that respects all people and all ideas. We do it in an efficient way that leads to superior results.
Goals: We aspire to be the preferred brand in each of the segments we serve. Most preferred among our employees, guests and owners.
Values: Empathy, Wellbeing, Respect, Integrity, Experimentation and Inclusion