Front Desk Agent
Homewood Suites/Myrtle Beach
Myrtle Beach, SC
Description
Are you a hard working "PEOPLE PERSON"? Look no further!! Join our award-winning company as a FRONT DESK AGENT! We want your smiling face and positive attitude, representing the beautiful Homewood Suites by Hilton in Myrtle Beach, SC! Take advantage of this outstanding opportunity, for a career in the hospitality industry! Cultivate relationships in an enjoyable team environment! We offer travel discounts, employee referral bonuses, and FREE Telehealth, and DAILY PAY through our partner Zayzoon!Responsibilities
- Greet and processes guests as they check-in/out
- Complete registration, secure payment, verify billing and adjust billing as needed
- Confirm guest information, room rate, selection of room(s)
- Code electronic keys
- Assist guests with reservations and requests in a friendly, professional, and timely manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Provide high standards of quality to ensure guest satisfaction
- Anticipate guests’ needs and consistently exceed their expectations
- Implement creative solutions as needed while complying with brand standard
- Demonstrate a thorough knowledge of hotel information including but not limited to:
- Hotel Information
- Room categories
- Room rates
- Packages
- Promotions
- Build strong relationships with guests, clients and groups while maintaining professional integrity
- Possess knowledge of local area to answer guest questions
Requirements
- Guest service experience preferred
- Hilton system PEP experience preferred
- Attention to detail
- Team player
- Organizational skills
- Professional written and verbal communication
Compensation: $16.00 per hour
Homewood Suites/Myrtle Beach
We're a quick walk from mall shops and dining, and three miles from sinking your toes in the sand along the Atlantic coast. Myrtle Beach Airport is five minutes away. Fuel up on free hot breakfast before a round of golf – there's five courses within 15 minutes of us – or prep a meal in your suite with full kitchen. A fitness center and outdoor pool await.
What Myrtle Beach has to offer:
- Miles of some of the best beaches on the east coast!
- Big City, small town feel
- Award winning Dinner shows, Cruises, and entertainment
- 89 golf courses, boating, off and inshore fishing, kayaking, paddle boarding, surfing, and horseback riding
- 5.2 beautiful state parks and Botanical Gardens
- Close to the Airport, next to the largest mall in Myrtle Beach
- Carolina Opry House, the Alabama Theater, Broadway at the Beach, the Boardwalk
- Barefoot Landing, Murrells Inlet and Pawleys Island
Employee Perks at Homewood Suites Myrtle Beach:
- Flexible schedules
- Positive Team environment
- Cultural diversity
- Being a part of the #1 Hotel in Myrtle Beach
- Year round employment
The Right Candidate:
We are looking for friendly, outgoing people. Someone who is willing to go the extra mile. Detailed individual whom is willing to put in the time, to continue to make this the best place to work in Myrtle Beach.
| Address | 302 Seaboard Street, Myrtle Beach, SC 29577 |
|---|---|
| Property Type | Hotel |
| # Jobs | 5 |
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