Compensation: $16.00 per hour

Description

Are you a hard working "PEOPLE PERSON"? Look no further!! Join our award-winning company as a FRONT DESK AGENT! We want your smiling face and positive attitude, representing the beautiful Homewood Suites by Hilton in Myrtle Beach, SC! Take advantage of this outstanding opportunity, for a career in the hospitality industry! Cultivate relationships in an enjoyable team environment! We offer travel discounts, employee referral bonuses, and FREE Telehealth, and DAILY PAY through our partner Zayzoon!

Responsibilities

Greet and processes guests as they check-in/out
Complete registration, secure payment, verify billing and adjust billing as needed
Confirm guest information, room rate, selection of room(s)
Code electronic keys
Assist guests with reservations and requests in a friendly, professional, and timely manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Provide high standards of quality to ensure guest satisfaction
Anticipate guests’ needs and consistently exceed their expectations
Implement creative solutions as needed while complying with brand standard
Demonstrate a thorough knowledge of hotel information including but not limited to:
Hotel Information
Room categories
Room rates
Packages
Promotions
Build strong relationships with guests, clients and groups while maintaining professional integrity
Possess knowledge of local area to answer guest questions

Requirements

Guest service experience preferred
Hilton system PEP experience preferred
Attention to detail
Team player
Organizational skills
Professional written and verbal communication

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Homewood Suites/Myrtle Beach

We're a quick walk from mall shops and dining, and three miles from sinking your toes in the sand along the Atlantic coast. Myrtle Beach Airport is five minutes away. Fuel up on free hot breakfast before a round of golf – there's five courses within 15 minutes of us – or prep a meal in your suite with full kitchen. A fitness center and outdoor pool await.

What Myrtle Beach has to offer:

Miles of some of the best beaches on the east coast!
Big City, small town feel
Award winning Dinner shows, Cruises, and entertainment
89 golf courses, boating, off and inshore fishing, kayaking, paddle boarding, surfing, and horseback riding
5.2 beautiful state parks and Botanical Gardens
Close to the Airport, next to the largest mall in Myrtle Beach
Carolina Opry House, the Alabama Theater, Broadway at the Beach, the Boardwalk
Barefoot Landing, Murrells Inlet and Pawleys Island

Employee Perks at Homewood Suites Myrtle Beach:

Flexible schedules
Positive Team environment
Cultural diversity
Being a part of the #1 Hotel in Myrtle Beach
Year round employment

The Right Candidate:

We are looking for friendly, outgoing people. Someone who is willing to go the extra mile. Detailed individual whom is willing to put in the time, to continue to make this the best place to work in Myrtle Beach.