Sales & Inventory Coordinator

Job Type

We are looking to add a Sales & Inventory Coordinator who will be responsible for revenue production for the hotel, and meeting or exceeding planned revenue objectives for occupancy and average daily rate. You will manage all areas of sales according to Island Hospitality Management and Brand Standards to achieve a professional rapport within the local business community. Our Sales Coordinator assists with promotional materials, and administrative duties and is in constant contact with the hotel General Manager and Director of Sales.

This position may require flexible scheduling availability.

Job Requirements:

• Serve as a point of contact for clients and demonstrate commitment to guest service by communicating with them by phone and email, responding to all questions and requests.
• Know key accounts and actively "sells" through sales calls, property tours, research, networking, special events, etc.
• Assist managers with duties as needed including but not limited to group rooming lists/pickup reports, group billing, commission processing, proposals, BEO’s and meeting arrangements as needed.
• Maintain vendor and client information where necessary Collaborate with Front Office Team to ensure the details of the group and special corporate directives are executive properly and you are striving to achieve the same goals.
• Manages banquet and meeting space for assigned groups and act as the liaison between the hotel and customer throughout the event process. Be available to solve problems and/or suggest alternatives to previous arrangements.
• Research and inform manager of any obvious market trends, review and assist with managing straight line availability and sellout efficiencies and attend weekly strategy calls.
• Assist management in monitoring and analyzing demand data so that strategic daily selling strategies can be implemented to consistently drive REVPAR.
• Understand why competitors are successful in each demand segment and directly market/sell against the competition.
• Identifying revenue problems and opportunities with sufficient lead time to positively impact revenues.
• Assist in the preparation of required reports for the management team.
• Other duties as assigned by the Director of sales or the management.

Job Qualifications:

• "Hands-On" team member who is actively involved on a daily basis
• Ability to drive outside sales calls
• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program:How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member of the Month, Quarter, and Year recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.