Job Description

Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department:
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives.
Responsible for responding and handling all guest related issues pertaining to the department.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Maintains and is responsible for Food and Beverage Department’s annual budget.
Handle guest complaints ensuring guest satisfaction.
Other duties as assigned.

Responsibilities
:

Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards.

Qualifications
:

Minimum of five years’ experience in a similar position.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred.
Safe food handling certification.
Familiarity with Sales and Marketing tools, as well as food and beverage cost controls.
Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
Bilingual English/Spanish a plus.

Job Type: Full-time

Pay: Starting at $75,000 with 15% bonus. Salary based on experience.

Work Location: In person

Benefits:

Health insurance
Paid time off
8 Paid holidays
Marriott Hotel Discounts
2 Complimentary night hotel stays per year at any Shaner Hotel property
1 Complimentary meal per shift worked
Located on bus and metro routes.

Buffalo Marriott at LECOM HARBORCENTER

Experience downtown Buffalo like never before at the award-winning Buffalo Marriott at LECOM HARBORCENTER. Boasting an unparalleled location near KeyBank Center within the LECOM HARBORCENTER complex, our hotel is steps away from Buffalo, New York's most popular attractions - from the waterfront and convention center to the nightlife and events of Canalside. Intuitively designed hotel rooms and suites include local artwork, platform beds, spa-inspired bathrooms and terrific views. Panorama on Seven, our hotel restaurant, offers seasonal American cuisine, handcrafted cocktails and views of the Buffalo waterfront. We also feature 6,000 square feet of event space, accompanied by comprehensive planning and catering services. And whether you're at our hotel for business or on vacation, you'll be thrilled with our location in the heart of the Buffalo's flourishing downtown district.