Talent & Culture Manager (Human Resources)

Reporting to the Assistant Director of Talent & Culture, the Talent & Culture Manger is responsible for creating and maintaining effective strategies that ensure Fairmont Washington, D.C., Georgetown attracts, selects and develops the most vibrant, enthusiast, engaging hospitality professionals around. 

RESPONSIBILITIES:

• Establish an atmosphere where people don’t’ want to leave work for ‘fear of  missing out’
• Share similar values that align with: trust, respect, engagement, teamwork  and sustainable performance
• Respond to varied colleague inquiries in a professional and friendly manner
• Manage the pretty terrific benefit package we offer our full time colleagues
• Facilitate all employee communication including hotel happenings and internal training schedule
• Share in celebrating all the great things the amazing colleagues do on a daily basis, ensure to communicate that as well
• Maintain the high standards during the recruitment and selection process in order to hire the best of the best, including interviewing, extending offers, identifying new recruitment initiatives, assisting with job fairs and university relationships, visas and relocation
•  Advise management in appropriate resolution of employee relation issues and handle complaints, settling disputes and resolving conflicts, while being in full compliance with local and Federal legislation
• Assist with workplace safety programs to ensure regulation compliance, colleague awareness and an accident free workplace, as well as administer Workers’ Compensation claims in the unlikely event an accident may occur
• Complete the bi-weekly payroll administration, manage all employee changes
• Assist in maintaining high levels of employee satisfaction and team spirit. Support hotel committees and organizing colleague functions, including the legendary Annual Colleague Holiday Party
• Assist Departmental Leaders with the development of specific action plans to address areas of opportunity identified in Colleague feedback
• Social media ambassador, assisting with LinkedIn, Intranet and Internal postings
• Train and facilitate Hotel, Brand and Corporate learning programs including welcoming our new colleagues in Orientation, Service Culture, Policy updates, etc
• Assist in all areas as necessary within the Talent & Culture Department

COMPENSATION & BENEFITS:

• Salary Range: $62,000 - $69,000 annually 
• Full medical/dental/vision packages
• Generous PTO allowance +  paid holidays

• Proven ability to maintain professionalism in a highly confidential environment and to deal with all visitors with tact, diplomacy and warmth
• Exceptional interpersonal and communication skills, both written and verbal
• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Passion for helping people and recognizing the great things they do
• Three-Five years of experience in the Hospitality Industry
• Previous Recruitment experience preferred
• Minimum one year of training/facilitating experience required
• College/University degree in related discipline required;
• Knowledge of US Employment law an asset
• Strong computer skills, proficient with MS Office (Word, Excel, Outlook), PowerPoint
• If you enjoy coffee and cupcakes that would also be an asset, but not required

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.